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In 2011, violent riots erupted across London and several English cities. Petrol bombs were hurled, properties vandalised, and shops looted. Despite extensive CCTV footage, most images were unclear, with rioters masking their faces. Gary Collins, an off-duty police officer, was watching the riots on television when he recognised several individuals. Interrupting his holiday, he spent six months meticulously examining CCTV footage and successfully identified 190 offenders—many solely by their eyes. His extraordinary contribution proved invaluable, especially since facial-recognition software identified only one person from 200,000 hours of film. Collins is a super-recogniser, a rare individual capable of recalling faces with exceptional precision. Coined in 2009, the term refers to the 1–2% of people who remember up to 95% of faces they encounter, in contrast to the average person’s 20%. Inspired by Collins’s achievement, London’s Metropolitan Police established the world’s first super-recogniser unit in 2015. This small team of six officers has since been responsible for nearly a quarter of all identifications in London, despite the presence of over 30,000 officers. Their success, amplified by Britain’s extensive CCTV network, has aided in convicting criminals ranging from petty thieves to murderers. Though rarely sole evidence, their findings often direct investigations, with many culprits pleading guilty upon recognition.