Which of the following response(s) is/are NOT forbidden during therapeutic communication?
- AOption (a)
Arguing and judgmental response
- BOption (b)
Giving advice
- COption (c)
Reflecting and clarifying
- DOption (d)
Asking close-ended questions
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Correct answer
Reflecting and clarifying
Why this answer is correct
Concept:-
- Therapeutic communication: it is the use of communication for the purpose of creating a beneficial outcome for the client.
- The nurse uses personal attributes and clinical techniques while working with the client to bring about insight and behavioral change.
Explanation:
- Reflecting and clarifying are NOT forbidden during therapeutic communication.
Reflection: a rephrasing of the affective part of the client’s message.
Purpose:
- To encourage more expression of feelings
- To experience feelings more intensely
- To help acknowledge and manage feelings
- To discriminate among feelings
Clarifying: the moderator asks the speaker to clarify what was said.
Purpose:
- To encourage more elaboration
- To check out the accuracy of what you have heard
- To clear up vague and confusing messages.