DMRC CRA Preparation Guide

DMRC CRA Preparation Guide 2026

Overview

Delhi Metro Rail Corporation Customer Relations Assistant (CRA) recruitment examination. It is aimed at Graduates preparing for DMRC Customer Relations Assistant and Station Operations posts, with a medium difficulty level.

Exam Pattern

Total: 120 questions in 90 minutes.

Detailed Syllabus

• General Awareness
• General Intelligence & Reasoning
• Quantitative Aptitude
• Knowledge of English Language

Marking Scheme

• Correct answer: +1 marks
• Wrong answer: -0.33 marks
• Unanswered: 0 marks

Preparation Strategy

1. Map Every Section to Time: DMRC CRA splits 120 questions across 1 section in 90 minutes — decide a per-section time budget before test day so no single section eats your buffer.
2. Prioritize the Syllabus by Weight: Focus first on General Awareness and General Intelligence & Reasoning, then move to Quantitative Aptitude, Knowledge of English Language — these are the subjects tested in the actual paper structure.
3. Respect the Negative Marking: A wrong answer costs 0.33 mark(s), so only attempt a question when you can eliminate at least two options — guessing blind against this penalty is a net loss over a full paper.
4. Simulate the Real Timer: Take full-length 90-minute mock tests on YourMockTest under exam conditions before attempting the real DMRC CRA — pacing under pressure is a separate skill from knowing the syllabus.
5. Review Every Mistake: After each mock, spend more time reviewing wrong answers than attempting new questions — a repeated mistake in practice is a guaranteed mistake in the real exam.