Previous Year Paper

UGC NET Paper 2: Management 18th June 2024 Shift 2 (Cancelled) (Previous Year Paper)

Held in 2024

100 questions120 minutes
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Question 1

Match List - I with List - II.

List I (Developer/Formulator Propounder)List II (HRD framework)
A.Udai Pareek and T. V. RaoI.Integrated HRD system Approach
B.Ulrich and lakeII.Human Capital Approach
C.FriedmanIII.The Strategic Framework Approach
D.Curtis and TeamIV.The People capability maturity model

Choose the correct answer from the options given below:

  1. AOption (a)

    A - I, B - III, C - II, D - IV

  2. BOption (b)

    A - I, B - II, C - III, D - IV

  3. COption (c)

    A - II, B - III, C - I, D - IV

  4. DOption (d)

    A - IV, B - III, C - I, D - II

View answer & explanation

Correct answer

Answer: (a)A.

A - I, B - III, C - II, D - IV

Why this answer is correct

The correct answer is 'A - I, B - III, C - II, D - IV'.

Key Points

  • Udai Pareek and T. V. Rao (A) matches with Integrated HRD system Approach (I).
  • Udai Pareek and T. V. Rao developed the Integrated HRD system approach.
  • This framework focuses on the comprehensive development of human resources within an organization.
  • It includes various subsystems like performance appraisal, training, and development, and organizational development.
  • The goal is to align individual growth with organizational objectives to improve overall performance.
  • Ulrich and Lake (B) matches with The Strategic Framework Approach (III).
  • Ulrich and Lake are known for the Strategic Framework Approach to HRD.
  • This approach integrates HR practices with business strategies to enhance organizational effectiveness.
  • It emphasizes the role of HR in driving strategic initiatives and achieving competitive advantage.
  • Key elements include talent management, leadership development, and change management.
  • Friedman (C) matches with Human Capital Approach (II).
  • Friedman is associated with the Human Capital Approach.
  • This approach views employees as valuable assets and investments in their development as critical to organizational success.
  • It focuses on enhancing skills, knowledge, and competencies through continuous learning and development.
  • The goal is to maximize employee potential and improve productivity and innovation.
  • Curtis and Team (D) matches with The People Capability Maturity Model (IV).
  • Curtis and his team developed the People Capability Maturity Model (PCMM).
  • PCMM is a framework for improving the maturity of an organization's workforce capabilities.
  • It provides guidelines for developing competencies and improving processes related to workforce management.
  • The model includes five maturity levels: Initial, Managed, Defined, Predictable, and Optimizing.

Question 2

Who has propounded the 'Purchasing Power Pairity Theory'?

  1. AOption (a)

    Gustav Cassel 

  2. BOption (b)

    S. E. Thomas

  3. COption (c)

    S. A. Pigou

  4. DOption (d)

    Alfred Marshall

View answer & explanation

Correct answer

Answer: (a)A.

Gustav Cassel 

Why this answer is correct

The correct answer is 'Gustav Cassel'

Key Points

  • Gustav Cassel:
  • Swedish economist Gustav Cassel is renowned for developing the Purchasing Power Parity (PPP) theory during the early 20th century, particularly post World War I.
  • PPP suggests that in the long run, exchange rates should move towards the rate that would equalize the prices of an identical basket of goods and services in any two countries.
  • This theory is fundamental in the field of international economics and finance, influencing how economic stability is assessed and how exchange rates are analyzed.

Additional Information

  • S. E. Thomas:
  • S.E. Thomas, an economist, did not propose the PPP theory but has contributed to other areas of economics. His involvement in monetary theories is noteworthy but distinct from the concept of PPP.
  • S. A. Pigou:
  • Known for his works in welfare economics, Pigou's theories mainly focus on externalities and economic welfare, rather than on exchange rate theories like PPP.
  • Alfred Marshall:
  • While Alfred Marshall is a seminal figure in microeconomic theory, particularly his work on supply and demand and market equilibrium, he did not develop the PPP theory.

Question 3

If Current Ratio 4.5 : 1, Liquid Ratio = 3 : 1, Inventories are ₹3,00,000, what is the value of Quick Assets ?

  1. AOption (a)

    ₹9,00,000

  2. BOption (b)

    ₹3,00,000

  3. COption (c)

    ₹2,00,000

  4. DOption (d)

    ₹6,00,000

View answer & explanation

Correct answer

Answer: (d)D.

₹6,00,000

Why this answer is correct

The correct answer is ₹6,00,000.

Key Points

  • Option 1: ₹9,00,000
  • Calculating Quick Assets: Current Ratio = Current Assets / Current Liabilities = 4.5; implies higher assets than required.
  • Given Liquid Ratio = 3; implies Quick Assets = 3 * Current Liabilities.
  • If Inventories = ₹3,00,000, then Quick Assets must be less than ₹9,00,000 to be feasible with the ratios.
  • This option suggests excessive Quick Assets given the ratios and inventory values.
  • Option 2: ₹3,00,000
  • With Inventories alone at ₹3,00,000, Quick Assets should be higher since they include more than just inventories.
  • Does not account for other liquid assets like receivables and cash.
  • Contradicts the Liquid Ratio indicating much higher Quick Assets.
  • Underestimates the required Quick Assets based on given ratios.
  • Option 3: ₹2,00,000
  • This value is less than the inventory alone, making it logically incorrect as Quick Assets include inventories.
  • Clearly contradicts both given ratios and the inventory figure.
  • Implies incorrect understanding of Quick Assets, which include more than just cash and receivables.
  • Does not satisfy any conditions set by the problem statement.
  • Option 4: ₹6,00,000
  • Matches with calculated Quick Assets considering the Liquid Ratio and inventory value.
  • Acknowledges all liquid assets (excluding inventories) needed to reach the Liquid Ratio of 3.
  • Correctly balances between the Current Ratio and the Liquid Ratio given.
  • This option satisfies all conditions and is the correct answer.

Important Points Understanding Financial Ratios:

  1. Current Ratio: Measures the ability of a company to pay off its short-term liabilities with short-term assets.
  2. Liquid Ratio: Indicates the ability to cover short-term liabilities with quick assets, which are more liquid than other current assets.
  3. Inventories: Part of current assets but excluded from quick assets in the calculation of the Liquid Ratio.
  4. Quick Assets: Includes cash, marketable securities, and receivables, which are crucial for meeting short-term financial obligations without selling inventory.

Question 4

Match List - I with List - II.

List I (Name of Export Promotion Councils)List II (Located at)
A.The Gem and Jewellery Export Promotion CouncilI.New Delhi
B.Electronics and Computer Software Export Promotion CouncilII.Mumbai
C.Council for Leather ExportsIII.Cochin
D.The Cashew Export Promotion Council of IndiaIV.Chennai

Choose the correct answer from the options given below:

  1. AOption (a)

    A - I, B - II, C - IV, D - III

  2. BOption (b)

    A - II, B - I, C - IV, D - III

  3. COption (c)

    A - III, B - II, C - I, D - IV

  4. DOption (d)

    A - IV, B - I, C - II, D - III

View answer & explanation

Correct answer

Answer: (b)B.

A - II, B - I, C - IV, D - III

Why this answer is correct

The correct answer is 'A-II, B-I, C-IV, D-III'.

Key Points

  • The Gem and Jewellery Export Promotion Council (A) is located in Mumbai (II).
  • The Gem and Jewellery Export Promotion Council plays a pivotal role in promoting the export of gems and jewellery from India.
  • Being situated in Mumbai, a major commercial hub, facilitates connections and business growth in the jewellery sector.
  • Mumbai's status as a key economic center supports the council's efforts in networking and international trade.
  • The location aids in access to major markets, finance, and global traders.
  • Electronics and Computer Software Export Promotion Council (B) is located in New Delhi (I).
  • New Delhi, as the capital city, offers strategic advantages in policy advocacy and ease of coordination with government bodies.
  • This council supports the export of electronics and computer software, crucial sectors in India's digital economy.
  • The proximity to governmental and diplomatic channels facilitates smoother operations and policy influence.
  • Being in the capital city aids in garnering visibility and participation in international trade fairs and delegations.
  • Council for Leather Exports (C) is located in Chennai (IV).
  • Chennai is a major manufacturing and export hub for leather in India, making it an ideal location for this council.
  • The city's established leather industry supports extensive trade networks and skilled labor availability.
  • Chennai's port facilitates easy export logistics, critical for the leather export business.
  • The presence of this council in Chennai helps in promoting sustainable and ethical practices in the leather industry.
  • The Cashew Export Promotion Council of India (D) is located in Cochin (III).
  • Cochin, with its significant port, plays a vital role in the export of cashew nuts, a major agricultural product of the region.
  • The location supports direct shipping routes and logistics for global cashew trade.
  • Cochin's thriving trade environment helps in maintaining a steady supply chain for cashews.
  • This strategic positioning aids the council in fostering growth and sustainability in the cashew industry.

Question 5

Who has proposed the 'Balanced Score Card' as a tool for financial excellence in organisation? 

  1. AOption (a)

    Robert S. Kaplan and David P. Morton

  2. BOption (b)

    Newton and Findlay

  3. COption (c)

    Grint

  4. DOption (d)

    Barlow

View answer & explanation

Correct answer

Answer: (a)A.

Robert S. Kaplan and David P. Morton

Why this answer is correct

The correct answer is Robert S. Kaplan and David P. Morton.

Key Points

  • Robert S. Kaplan and David P. Norton:
  • Kaplan and Norton introduced the Balanced Scorecard as a strategic management tool in the early 1990s.
  • The Balanced Scorecard helps organizations to measure and provide feedback to managers regarding business performance.
  • It incorporates financial measures along with other key performance indicators related to customer, internal business processes, and learning and growth perspectives.
  • This tool has been widely adopted for performance management and strategy execution in various types of organizations globally.

Additional Information

  • Newton and Findlay:
  • Not related to the Balanced Scorecard; typically not known for contributions in business management tools.
  • This option is incorrect as these individuals have no prominent association with the development of the Balanced Scorecard.
  • Grint:
  • Grint is a theorist known in other areas but not for the Balanced Scorecard.
  • This choice is misleading as there is no evidence linking Grint with the Balanced Scorecard.
  • Barlow:
  • Barlow does not have a significant connection with the creation or popularization of the Balanced Scorecard.
  • This option is not valid as Barlow is generally not recognized in the field of strategic management tools like the Balanced Scorecard.

Question 6

When can brand extension NOT fail?

  1. AOption (a)

    If, without offering any functional or psychological advantage.

  2. BOption (b)

    If Extension is done considering that it is less costly than alternative launch strategy.

  3. COption (c)

    If management do not provide enough funds believing that the spin-off effects from original brand name will compensate.

  4. DOption (d)

    If customers attribute the quality association they have of original brand to the new product. 

View answer & explanation

Correct answer

Answer: (d)D.

If customers attribute the quality association they have of original brand to the new product. 

Why this answer is correct

The correct answer is If customers attribute the quality association they have of original brand to the new product. 

Key Points

    • Brand extension succeeds when customers transfer their positive perceptions and quality associations from the original brand to the new product.
  • This linkage leverages the established brand's equity, reducing the risk and marketing costs associated with introducing a new product.
  • Customers' familiarity and trust in the brand can lead to a higher initial trial rate and faster adoption of the new product.
  • Effective brand extension relies on coherence between the new product and the original products, ensuring that the brand's core values and quality are consistent.

Additional Information

    • Extending a brand without offering any functional or psychological advantage often leads to customer confusion and dilution of the brand equity.
    • Choosing brand extension primarily for its lower cost compared to launching a new brand might ignore the strategic fit and market needs, potentially leading to failure.
    • Insufficient funding under the assumption that the original brand's reputation will automatically transfer to the new product can result in poor product quality or inadequate market penetration efforts, undermining the extension.

Question 7

Arrange the financial Institutions according to their formation from earlier to latest.

A. Indian Joint Stock Bank

B. National Industrial Development Corporation

C. Imperial Bank of India

D. The Reserve Bank of India

E. Industrial Finance Corporation of India

Choose the correct answer from the options given below:

  1. AOption (a)

    A, C, D, E, B

  2. BOption (b)

    A, B, D, E, C

  3. COption (c)

    B, C, E, D, A

  4. DOption (d)

    A, D, C, E, B

View answer & explanation

Correct answer

Answer: (a)A.

A, C, D, E, B

Why this answer is correct

The correct answer is 'A, C, D, E, B'

Key Points

  • Formation Order: A, C, D, E, B
  • Indian Joint Stock Bank was among the earliest banking institutions, setting precedence in the banking sector.
  • Imperial Bank of India came into existence later, becoming a fundamental part of India's banking history before transforming into the State Bank of India.
  • The Reserve Bank of India was established following the Imperial Bank, becoming the central bank and crucial to financial regulation.
  • Industrial Finance Corporation of India was set up after RBI to provide industrial finance, marking a further evolution in financial support for industry.
  • National Industrial Development Corporation was formed last among the listed, focusing on industrial development in a more modern context.

Additional Information

  • Option 2: A, B, D, E, C
  • Incorrectly positions B before D and E, misrepresenting the chronological order of establishment.
  • Displaces C to the end, which is inaccurate as it was established much earlier.
  • Option 3: B, C, E, D, A
  • Starts with B, which is incorrect as it was one of the last to be established.
  • Disregards the historical precedence of A and C, which were foundational to later developments.
  • Option 4: A, D, C, E, B
  • Incorrectly lists D before C, not following the actual timeline of their formation.
  • Although partially correct in listing A first and B last, it scrambles the order of C, D, and E.

Question 8

Which one of the following is responsible to notify the separate Ind-AS for Insurance Companies w.e.f 1st April 2018?

  1. AOption (a)

    ICAI

  2. BOption (b)

    MCA

  3. COption (c)

    IRDA

  4. DOption (d)

    IASB

View answer & explanation

Correct answer

Answer: (a)A.

ICAI

Why this answer is correct

The correct answer is ICAI.

Key Points

  • The Institute of Chartered Accountants of India (ICAI) is responsible for notifying the separate Ind-AS for Insurance Companies w.e.f 1st April 2018:
  • ICAI is the national professional accounting body of India.
  • It is responsible for formulating and notifying accounting standards, including Ind-AS, which align Indian accounting practices with global standards.
  • ICAI's role includes developing and maintaining high standards of accounting and auditing to ensure transparency and accountability in financial reporting.
  • For financial enterprises, ICAI ensures that the accounting standards reflect the complexity and unique nature of the insurance industry.

Additional Information

  • Ministry of Corporate Affairs (MCA):
  • The MCA oversees corporate governance and compliance but does not directly notify accounting standards for specific sectors.
  • It may implement regulations in consultation with bodies like ICAI.
  • Insurance Regulatory and Development Authority (IRDA):
  • IRDA regulates the insurance sector in India but does not set accounting standards.
  • It ensures insurance companies adhere to standards set by bodies like ICAI.
  • International Accounting Standards Board (IASB):
  • IASB develops international financial reporting standards (IFRS), which influence Ind-AS, but does not notify standards specific to India.
  • ICAI adapts IASB's standards to Indian contexts.

Question 9

Match List - I with List - II.

List - I (Theory/Approaches)List - II (Propounder)
A.Management GridI.Thomas Cochran
B.Theory of Entrepreneurial SupplyII.Robert R. Blake
C.Theory of X vs YIII.Clay Alderfer
D.ERG TheoryIV.Douglas McGregor

Choose the correct answer from the options given below:

  1. AOption (a)

    A - II, B - I, C - IV, D - III

  2. BOption (b)

    A - II, B - III, C - I, D - IV

  3. COption (c)

    A - III, B - I, C - II, D - IV 

  4. DOption (d)

    A - II, B - IV, C - III, D - I

View answer & explanation

Correct answer

Answer: (a)A.

A - II, B - I, C - IV, D - III

Why this answer is correct

The correct answer is 'A - II, B - I, C - IV, D - III'.

Key Points

  • Management Grid (A) matches with Robert R. Blake (II).
  • The Management Grid is a model used to showcase managerial styles based on concern for people and concern for production.
  • Developed by Robert R. Blake and Jane Mouton in the 1960s, it helps managers analyze their leadership styles through a grid.
  • The grid has five leadership styles ranging from low to high emphasis on task (production) and people (employee).
  • The ideal management style in this grid is known as "Team Management," which has high concern for both tasks and people.
  • Theory of Entrepreneurial Supply (B) matches with Thomas Cochran (I).
  • Thomas Cochran proposed theories focused on the supply of entrepreneurs and their impact on economic development.
  • His work emphasized how historical and societal factors influence the emergence of entrepreneurs.
  • He studied how these factors could create a supply of motivated and capable individuals willing to pursue entrepreneurial ventures.
  • Cochran's theories contribute to understanding the dynamic nature of entrepreneurship within different economic contexts.
  • Theory of X vs Y (C) matches with Douglas McGregor (IV).
  • Theory X and Theory Y are concepts of human motivation and management developed by Douglas McGregor in the 1960s.
  • Theory X assumes that employees are inherently lazy and will avoid work if they can, necessitating control and direction.
  • Theory Y, on the other hand, assumes that employees are self-motivated, seek responsibility, and the physical and mental effort in work is as natural as play or rest.
  • McGregor believed that companies should move away from Theory X towards Theory Y as a way to motivate employees through empowerment.
  • ERG Theory (D) matches with Clay Alderfer (III).
  • ERG Theory is a model that appeared as a refinement of Maslow's hierarchy of needs, proposed by Clayton Alderfer.
  • This theory categorizes needs into three groups: Existence, Relatedness, and Growth.
  • Alderfer's theory suggests that these needs can be pursued simultaneously and are not strictly hierarchical.
  • ERG Theory is used to understand employee behavior and motivation better and helps managers in structuring incentive and reward systems.

Question 10

Match List - I with List - II.

List - I (Places where Conferences of United Nations on Trade and Development held)List - II (Country)
A.UNCTAD-II.Delhi
B.UNCTAD-IIII.Geneva
C.UNCTAD-IVIII.Bangkok
D.UNCTAD-XIV.Narobi

Choose the correct answer from the options given below:

  1. AOption (a)

    A - II, B - I, C - IV, D - III

  2. BOption (b)

    A - II, B - I, C - III, D - IV

  3. COption (c)

    A - III, B - II, C - I, D - IV 

  4. DOption (d)

    A - IV, B - II, C - III, D - I

View answer & explanation

Correct answer

Answer: (a)A.

A - II, B - I, C - IV, D - III

Why this answer is correct

The correct answer is 'A - II, B - I, C - IV, D - III'.

Key Points

  • UNCTAD-I (A) matches with Geneva (II).
  • UNCTAD-I, the first United Nations Conference on Trade and Development, was held in Geneva, Switzerland.
  • This conference set the tone for discussions on development issues particularly affecting developing countries.
  • Geneva has been a significant location for numerous international diplomatic and economic meetings due to its global city status.
  • The choice of Geneva for the first conference highlights its importance and central role in international relations and economic policy discussions.
  • UNCTAD-II (B) matches with Delhi (I).
  • The second session of UNCTAD was held in New Delhi, India, emphasizing the role of developing countries in the organization.
  • Hosting UNCTAD-II in Delhi marked an important phase in recognizing the economic aspirations of newly independent countries in the post-colonial era.
  • It was an opportunity for developing nations to voice their concerns and perspectives on global trade and development issues.
  • UNCTAD-IV (C) matches with Nairobi (IV).
  • UNCTAD-IV was held in Nairobi, Kenya, highlighting the increasing involvement of African countries in global trade discussions.
  • Nairobi, as a host city, demonstrated the shift towards inclusive global dialogue, including more voices from the African continent.
  • The conference in Nairobi dealt with issues such as trade imbalances and economic dependence, which are critical for many African economies.
  • UNCTAD-X (D) matches with Bangkok (III).
  • The tenth session, UNCTAD-X, took place in Bangkok, Thailand, showcasing Asia's pivotal role in international trade and economic development.
  • Bangkok was chosen due to its strategic location in Southeast Asia and its emerging status as a regional economic hub.
  • The conference focused on enhancing the participation of developing countries in the world economy through various trade and development strategies.
  • Hosting this event in Bangkok underlined the importance of Asia in global economic governance and its dynamic role in the global market.

Question 11

Which of the following is not a substantive documents used in foreign trade? 

  1. AOption (a)

    Bill of Landing

  2. BOption (b)

    Marine Insurance

  3. COption (c)

    Bill of Exchange

  4. DOption (d)

    Certificate of Origin

View answer & explanation

Correct answer

Answer: (b)B.

Marine Insurance

Why this answer is correct

The correct answer is 'Marine Insurance.'

Key Points

  • Marine Insurance:
  • Marine insurance is not a substantive document in foreign trade; rather, it is a financial product.
  • It provides protection against risks associated with the sea transport of goods.
  • While crucial for managing financial risks in shipping, it does not directly facilitate trade like a document would.

Additional Information

  • Bill of Lading:
  • Acts as a receipt for shipped goods and a contract between a shipper and carrier.
  • It is a key document in international trade, used to confirm the transfer of goods.
  • Bill of Exchange:
  • A written order used primarily in international trade that binds one party to pay a fixed sum of money to another party at a predetermined future date.
  • This document is vital for managing payments in foreign trade transactions.
  • Certificate of Origin:
  • An important document that certifies the country of origin of the goods being transported.
  • It is necessary for determining tariff rates and complying with trade policies.

Question 12

Which of the following is/are significance of foreign exchange?

A. It is used to denote the rate at which different monetary units are exchanged.

B. It is a process through which international payments are liquidated by different countries.

C. It indicates the rate of sale and purchase of foreign currency.

D. It is a process through which goods are purchased or sold in a domestic country.

Choose the correct answer from the options given below:

  1. AOption (a)

    A, B, D only

  2. BOption (b)

    A, B, C only

  3. COption (c)

    B, C, D only

  4. DOption (d)

    A, C, D only

View answer & explanation

Correct answer

Answer: (b)B.

A, B, C only

Why this answer is correct

The correct answer is 2) A, B, C only.

Key PointsLet's analyze each factor:

  • It is used to denote the rate at which different monetary units are exchanged.
  • This statement is correct because foreign exchange involves the conversion of one currency into another, and the exchange rate specifies how much one currency is worth in terms of another.
  • It is a process through which international payments are liquidated by different countries.
  • This statement is correct because foreign exchange mechanisms facilitate international transactions, allowing countries to make and receive payments in different currencies, thus settling debts and trade balances.
  • It indicates the rate of sale and purchase of foreign currency.
  • This statement is correct because the foreign exchange rate determines the value at which currencies are bought and sold in the foreign exchange market, directly affecting the cost and price of international trade and investment.
  • It is a process through which goods are purchased or sold in a domestic country.
  • This statement is not correct because foreign exchange refers to international economic activities involving different currencies and does not directly pertain to the domestic trading of goods and services within a single country.

Therefore, options A, B, and C correctly describe the significance of foreign exchange. Option D is not relevant to foreign exchange as it pertains to domestic transactions. Hence, the correct answer is 2) A, B, C only.

Question 13

'A critical analysis and assessment of strength and weakness, opportunities and threats in relation to internal and external environmental factors affecting an entity' is called:

  1. AOption (a)

    GAP Analysis

  2. BOption (b)

    SWOT Analysis

  3. COption (c)

    PERT Analysis

  4. DOption (d)

    Value chain Analysis

View answer & explanation

Correct answer

Answer: (b)B.

SWOT Analysis

Why this answer is correct

The correct answer is 'SWOT Analysis.'

Key Points

  • SWOT Analysis: css Copy code
  • SWOT Analysis stands for Strengths, Weaknesses, Opportunities, and Threats, and is widely used to assess both internal and external factors influencing a financial enterprise.
  • Strengths and weaknesses are typically internal attributes of an organization, which can include resources, capabilities, and financial positioning.
  • Opportunities and threats generally represent external conditions, including market trends, economic factors, and competitive landscapes that can impact financial strategies and outcomes.
  • This analysis helps in strategic planning by aligning the organization's resources and capabilities to the competitive environment in which it operates, facilitating decision-making on key financial issues.

Additional Information

  • GAP Analysis: less Copy code
  • Focuses on identifying gaps between the current state and desired future state of an organization, particularly looking at performance levels but not specifically on SWOT's broader strategic scope.
  • PERT Analysis:
  • Primarily used for project management, PERT (Program Evaluation and Review Technique) charts are tools used to schedule, organize, and coordinate tasks within a project, not suitable for assessing the overall strategic position like SWOT.
  • Value Chain Analysis:
  • Examines the company’s internal activities aiming to identify sources of competitive advantage through differentiation or cost advantage, which is different from the comprehensive environmental focus of SWOT Analysis.

Question 14

Match List - I with List - II.

List I (Traits)List II (Meaning)
A.ExtroversionI.The degree to which someone is clam, enthusiastic, secure of nervous, depressed and insecure.
B.AgreeablenessII.The degree to which someone is reliable, responsible, depend a persistent and achievement oriented.
C.ConscientiousnessIII.The degree to which someone is good natured, cooperative and trusting.
D.Emotional stabilityIV.The degree to which someone is Sociable, talkative, assertive and comfortable in relationship with others.

Choose the correct answer from the options given below:

  1. AOption (a)

    A - I, B - II, C - III, D - IV

  2. BOption (b)

    A - III, B - II, C - IV, D - I

  3. COption (c)

    A - IV, B - III, C - II, D - I 

  4. DOption (d)

    A - II, B - IV, C - III, D - I

View answer & explanation

Correct answer

Answer: (c)C.

A - IV, B - III, C - II, D - I 

Why this answer is correct

The correct answer is  A - IV, B - III, C - II, D - I.

Key Points

  • Extroversion (A) matches with IV. The degree to which someone is Sociable, talkative, assertive and comfortable in relationship with others.
  • Extroversion describes how outgoing and social an individual is.
  • Extroverts are typically sociable, energetic, and enjoy being around others, making them naturally assertive and comfortable in social settings.
  • This trait influences how individuals interact within personal and professional relationships.
  • Understanding extroversion helps in assessing team dynamics and leadership qualities.
  • Agreeableness (B) matches with III. The degree to which someone is good natured, cooperative and trusting.
  • Agreeableness refers to the quality of being friendly, empathetic, and cooperative.
  • Individuals high in agreeableness are often considered warm, kind, and supportive towards others.
  • This trait is crucial in promoting teamwork and effective interpersonal relations.
  • Agreeable individuals tend to resolve conflicts harmoniously and maintain positive social interactions.
  • Conscientiousness (C) matches with II. The degree to which someone is reliable, responsible, dependable, persistent and achievement oriented.
  • Conscientiousness involves a person's level of discipline, organization, and focus on achievement.
  • People who score high on this trait are generally meticulous, methodical, and thorough in their work and personal lives.
  • This trait significantly affects an individual's ability to set and achieve goals effectively.
  • Conscientiousness is often linked with professional success and high work performance.
  • Emotional stability (D) matches with I. The degree to which someone is calm, enthusiastic, secure or nervous, depressed and insecure.
  • Emotional stability refers to how well a person can manage their emotions and stay calm under pressure.
  • Individuals high in this trait typically experience less emotional fluctuation and cope better with stress.
  • A lack of emotional stability can lead to mood swings and emotional distress, affecting overall mental health.
  • This trait is essential for maintaining resilience and a positive outlook in various life situations.

Question 15

Arrange the stages of evolution of Benchmarking from First Generation to Fifth Generation in proper order.

A. Reverse Engineering

B. Strategic Benchmarking

C. Process Benchmarking

D. Global Benchmarking

E. Competitive Benchmarking

Choose the correct answer from the options given below:

  1. AOption (a)

    A, C, B, D, E

  2. BOption (b)

    A, E, C, B, D

  3. COption (c)

    B, A, C, D, E

  4. DOption (d)

    C, B, A, E, D

View answer & explanation

Correct answer

Answer: (b)B.

A, E, C, B, D

Why this answer is correct

The correct answer is 'A, E, C, B, D'

Key Points

  • Reverse Engineering (A):
  • This initial step involves deconstructing competitor products to understand their composition and manufacturing process.
  • It helps identify areas of improvement or innovation in one's own product by learning from the best in the market.
  • Competitive Benchmarking (E):
  • After reverse engineering, the focus shifts to directly comparing specific aspects of products, services, or processes with direct competitors.
  • This comparison provides actionable insights to enhance competitive advantage.
  • Process Benchmarking (C):
  • This stage expands the benchmarking scope to include internal processes, comparing them with industry leaders, not just direct competitors.
  • It aims to understand and adopt best practices that lead to enhanced operational efficiency.
  • Strategic Benchmarking (B):
  • Strategic benchmarking involves analyzing how companies achieve their success from a broader strategic perspective.
  • This includes studying long-term strategies that have led to market leadership beyond mere operational tactics.
  • Global Benchmarking (D):
  • The final step involves a global perspective, comparing business strategies and processes with the best in the world, regardless of the industry.
  • This global outlook helps in identifying innovative practices used internationally and considering their applicability to one’s own business context.

Question 16

Which of the following are reasons for time preference for money?

A. Future uncertainties.

B. Preference for present consumption.

C. Value of money would be increased.

D. Reinvestment opportunities.

E. Risk

Choose the correct answer from the options given below:

  1. AOption (a)

    B, C, D only

  2. BOption (b)

    C, D, E only

  3. COption (c)

    A, B, C only

  4. DOption (d)

    A, B, D, E only

View answer & explanation

Correct answer

Answer: (d)D.

A, B, D, E only

Why this answer is correct

The correct answer is A, B, D, E only.

Key PointsLet's analyze each option: 

  • Option 1: B, C, D only
  • This option incorrectly excludes A (Future uncertainties) and E (Risk), which are significant reasons for the time preference for money.
  • Future uncertainties and risks play a crucial role in determining the preference for current consumption over future.
  • The value of money increasing over time (C) is not typically a reason for time preference for money; rather, it is the risk of money devaluing.
  • This option misrepresents the concept by omitting critical factors that contribute to time preference.
  • Option 2: C, D, E only
  • This option excludes B (Preference for present consumption), a primary reason for time preference for money.
  • It also incorrectly includes C (Value of money would be increased), which is generally not considered a direct reason for time preference.
  • Lacks the inclusion of preference for current consumption, which is essential in understanding time preference.
  • Overall, this option fails to capture the main drivers behind time preference for money.
  • Option 3: A, B, C only
  • Includes incorrect reason C (Value of money would be increased), which typically argues against the time preference for money.
  • Excludes D (Reinvestment opportunities) and E (Risk), both of which are relevant reasons for preferring money now rather than later.
  • Does not fully address the risks associated with future investments and the opportunities they present.
  • Partially correct but misses important aspects of reinvestment and risk considerations.
  • Option 4: A, B, D, E only
  • Correctly identifies the most significant reasons for time preference for money: Future uncertainties, preference for present consumption, reinvestment opportunities, and associated risks.
  • Excludes C, which is not a direct reason for time preference as it generally considers the devaluation of money rather than an increase.
  • Covers the comprehensive reasons reflecting both risk considerations and opportunities.
  • Accurately captures the essence of why individuals and businesses might prefer having money presently rather than in the future.

Important Points Understanding Time Preference for Money:

  1. Future Uncertainties: Refers to the unknowns about future market conditions and economic environments that impact the value of money.
  2. Preference for Present Consumption: Individuals may value current consumption more highly due to personal preferences or immediate needs.
  3. Reinvestment Opportunities: Money received now can be reinvested to potentially generate more wealth, making it more valuable than the same amount received in the future.
  4. Risk: Concerns about the future stability and the potential decrease in money value drive the preference for current possession of money.
  5. Devaluation of Money: Over time, money typically loses purchasing power due to inflation, influencing preference for current access to funds.

Question 17

Match List - I with List - II.

List - I (Propounder of theory)List - II (Theory/Approach)
A.Micheal PorterI.The cycle of competitive degeneration
B.Joel DeanII.Value chain analysis
C.Johnson and ScholesIII.Balanced score card
D.David MortonIV.PEST analysis

Choose the correct answer from the options given below:

  1. AOption (a)

    A - II, B - III, C - I, D - IV

  2. BOption (b)

    A - II, B - I, C - IV, D - III

  3. COption (c)

    A - III, B - I, C - II, D - IV 

  4. DOption (d)

    A - IV, B - III, C - I, D - II

View answer & explanation

Correct answer

Answer: (b)B.

A - II, B - I, C - IV, D - III

Why this answer is correct

The correct answer is 'A - II, B - I, C - IV, D - III'.

Key Points

  • Micheal Porter (A) matches with Value Chain Analysis (II).
  • Michael Porter introduced the concept of Value Chain Analysis as part of his broader theory on competitive advantages.
  • This analysis helps organizations identify activities that can create value and build a competitive advantage.
  • It divides a company's operations into primary and support activities, analyzing each for potential optimization and profitability enhancement.
  • Porter's model is crucial for strategic planning and is extensively used in business management.
  • Joel Dean (B) matches with The Cycle of Competitive Degeneration (I).
  • Joel Dean developed the concept of The Cycle of Competitive Degeneration, which discusses how competitive forces lead to reductions in profitability.
  • This cycle indicates how businesses undergo phases where competitive practices erode profit margins over time.
  • The theory is particularly relevant in industries with high competitive intensity.
  • Understanding this cycle can help businesses strategize to maintain competitiveness and profitability.
  • Johnson and Scholes (C) match with PEST Analysis (IV).
  • Johnson and Scholes are credited with popularizing the PEST Analysis, which helps in understanding the broader external environmental factors.
  • PEST stands for Political, Economic, Social, and Technological factors that impact business operations.
  • This tool is essential for strategic planning and external market analysis.
  • It aids businesses in adapting to external changes and aligning their strategies accordingly.
  • David Morton (D) matches with Balanced Score Card (III).
  • David Norton, along with Robert Kaplan, developed the Balanced Scorecard, a strategic planning and management system.
  • This tool is used for aligning business activities to the vision and strategy of the organization, improving internal and external communications, and monitoring performance against strategic goals.
  • It considers multiple perspectives including financial, customer, business processes, and learning and growth.
  • The Balanced Scorecard is widely used in various industries to help businesses deploy and manage their strategies more effectively.

Question 18

Match List - I with List - II.

List - I (Capital structure theories)List - II (Explanation)
A.Net Income approachI.Provide a behavioural justification for the irrelevance capital structure. They maintain that the cost of capital and value of the firm do not change with change in leverage.
B.Net operating income approachII.Marginal real cost of debt will be equal to the real of equity
C.Modigilani and Miller approachIII.Capital structure is relevant as it affect the cost capital and value of firm
D.Traditional approachIV.Capital structure decision of a corporate does not cost of capital and value of firm.

Choose the correct answer from the options given below:

  1. AOption (a)

    A - I, B - II, C - III, D - IV

  2. BOption (b)

    A - IV, B - III, C - II, D - I

  3. COption (c)

    A - III, B - IV, C - II, D - I 

  4. DOption (d)

    A - III, B - IV, C - I, D - II

View answer & explanation

Correct answer

Answer: (c)C.

A - III, B - IV, C - II, D - I 

Why this answer is correct

The correct answer is 'A - III, B - IV, C - II, D - I'.

Key Points

  • Net Income Approach (A) matches with Capital structure is relevant as it affects the cost of capital and value of firm (III).
  • The Net Income approach suggests that changes in capital structure (i.e., the proportion of debt and equity) can impact the firm's cost of capital and overall value.
  • According to this theory, increasing leverage (more debt relative to equity) can lower the firm's overall cost of capital, thus increasing its value.
  • This approach assumes that there are no taxes or bankruptcy costs.
  • It also assumes that increased debt does not influence the risk perception of investors.
  • Net Operating Income Approach (B) matches with Capital structure decision of a corporate does not affect the cost of capital and value of firm (IV).
  • The Net Operating Income approach proposes that the value of the firm is not affected by changes in the capital structure.
  • This theory suggests that the market capitalizes the value of the firm as a whole, irrespective of the debt-equity ratio.
  • It posits that the total value of the firm is determined by its ability to generate operating income in the competitive market.
  • Thus, changes in leverage do not alter the required return by investors, keeping the overall cost of capital constant.
  • Modigliani and Miller Approach (C) matches with Marginal real cost of debt will be equal to the real cost of equity (II).
  • Modigliani and Miller's theory states that under certain market conditions (perfect markets), the value of a firm is unaffected by its capital structure.
  • They argue that in perfect markets, the cost of debt will eventually equal the cost of equity as leverage increases due to the rising risk of bankruptcy.
  • This equality implies that the benefits from the tax shield of debt are exactly offset by the increased equity risk premium required by shareholders.
  • Their approach initially ignored taxes but later incorporated them to show that firms with debt benefit from interest tax shields.
  • Traditional Approach (D) matches with Provide a behavioural justification for the irrelevance of capital structure. They maintain that the cost of capital and value of the firm do not change with change in leverage (I).
  • The Traditional approach provides a counterpoint to Modigliani and Miller by considering real-world complexities like taxes, bankruptcy costs, and agency costs.
  • It argues that a moderate increase in debt can lower the cost of capital due to tax benefits, thus increasing the value of the firm.
  • However, beyond a certain point, further increases in debt raise the cost of capital due to higher financial risk, hence reducing firm value.
  • This approach aligns more closely with observed business behaviors where firms seek an optimal capital structure.

Question 19

Behaviour Modeling is a type of training programme which the organisations may adopt to train its employees. Which is NOT included in Behaviour Modeling?

  1. AOption (a)

    Modeling

  2. BOption (b)

    Role-playing

  3. COption (c)

    Social reinforcement

  4. DOption (d)

    Presenting questions, facts or problems to the learner

View answer & explanation

Correct answer

Answer: (d)D.

Presenting questions, facts or problems to the learner

Why this answer is correct

The correct answer is Presenting questions, facts or problems to the learner.

Key Points

  • Presenting questions, facts or problems to the learner:
  • This method involves direct instruction and does not align with the principles of behavior modeling.
  • Behavior modeling focuses on learning through observation and imitation, not just presenting information.
  • In financial enterprises, effective behavior modeling involves practical, hands-on experiences rather than theoretical instruction.
  • This approach does not provide the interactive and engaging learning environment that behavior modeling aims to create.

Additional Information

  • Modeling:
  • Involves demonstrating the desired behavior for employees to observe and imitate.
  • Helps in setting clear examples for employees to follow in real-life scenarios.
  • Crucial for financial enterprises where precise behaviors and processes need to be replicated.
  • Role-playing:
  • Engages employees in acting out scenarios to practice and reinforce desired behaviors.
  • Facilitates experiential learning by allowing employees to apply concepts in simulated environments.
  • Effective in developing interpersonal and decision-making skills essential in financial services.
  • Social reinforcement:
  • Involves providing feedback and rewards for demonstrating desired behaviors.
  • Encourages repetition of positive behaviors through recognition and reinforcement.
  • Important in creating a supportive learning environment in financial enterprises.

Question 20

Arrange these studies/approaches relating to managing men at work from earliest to latest.

A. Human Relations Approach

B. Scientific Management Approach 

C. Behavioural Science Approach

D. Human Resource Development Approach

E. HRD Score Card Approach

Choose the correct answer from the options given below:

  1. AOption (a)

    A, C, D, E, B

  2. BOption (b)

    B, A, C, D, E

  3. COption (c)

    C, A, B, D, E

  4. DOption (d)

    D, A, C, B, E

View answer & explanation

Correct answer

Answer: (b)B.

B, A, C, D, E

Why this answer is correct

The correct answer is 'B, A, C, D, E'

Key Points

  • Scientific Management Approach (B):
  • Developed by Frederick Taylor in the early 20th century.
  • Focuses on improving efficiency through scientific analysis of work methods.
  • Emphasizes time and motion studies, standardized tools, and task management.
  • Significantly influenced industrial management practices and productivity.
  • Human Relations Approach (A):
  • Emerged in the 1930s with the Hawthorne Studies by Elton Mayo.
  • Highlights the importance of social factors and employee welfare in the workplace.
  • Emphasizes communication, motivation, and leadership to enhance productivity.
  • Shifted focus from mechanical efficiency to human factors in management.
  • Behavioural Science Approach (C):
  • Gained prominence in the mid-20th century.
  • Incorporates psychology, sociology, and anthropology into management practices.
  • Focuses on understanding employee behavior and applying behavioral science principles to management.
  • Aims to improve organizational effectiveness through better understanding of human behavior.
  • Human Resource Development Approach (D):
  • Emerged in the latter half of the 20th century.
  • Focuses on the development of human resources through training, career development, and performance management.
  • Aims to enhance employee capabilities and align them with organizational goals.
  • Involves continuous learning and development initiatives to improve overall productivity.
  • HRD Score Card Approach (E):
  • Developed in the late 20th and early 21st centuries.
  • Provides a comprehensive framework to measure and evaluate HRD initiatives.
  • Focuses on aligning HRD practices with organizational strategy and performance metrics.
  • Aims to provide a systematic approach to assess the impact of HRD on organizational success.

Additional Information

  • Option 1: A, C, D, E, B
  • Incorrect as Scientific Management Approach (B) is the earliest approach and should come first.
  • This option places Scientific Management last, which is incorrect chronologically.
  • Option 3: C, A, B, D, E
  • Incorrect as it places Behavioural Science Approach (C) before Human Relations Approach (A).
  • Behavioural Science came after Human Relations, making this sequence incorrect.
  • Option 4: D, A, C, B, E
  • Incorrect as it places Human Resource Development Approach (D) first.
  • Human Resource Development came much later after Scientific Management and Human Relations.

Question 21

Who was elected as the first General Secretary of Indian National Trade Union Congress?

  1. AOption (a)

    Suresh Chandra Banerjee

  2. BOption (b)

    Khandubhai Desai

  3. COption (c)

    Gulzarilal Nanda

  4. DOption (d)

    Vallabh bhai Patel

View answer & explanation

Correct answer

Answer: (c)C.

Gulzarilal Nanda

Why this answer is correct

The correct answer is Gulzarilal Nanda.

Key Points

  • Vallabhbhai Patel:
  • Vallabhbhai Patel, also known as Sardar Patel, was a prominent leader in the Indian freedom struggle and the first Deputy Prime Minister and Home Minister of India.
  • He played a crucial role in the integration of princely states into the Indian Union post-independence.
  • Although he was a strong supporter of labor rights, he was not the first General Secretary of the Indian National Trade Union Congress (INTUC).
  • Suresh Chandra Banerjee:
  • Suresh Chandra Banerjee was a notable trade unionist and freedom fighter.
  • He was actively involved in the labor movement in India but did not hold the position of the first General Secretary of INTUC.
  • Khandubhai Desai:
  • Khandubhai Desai was a prominent trade union leader and politician.
  • He served as a member of the Indian National Congress and played a significant role in the labor movement.
  • However, he was not the first General Secretary of INTUC.
  • Gulzarilal Nanda:
  • Gulzarilal Nanda was an Indian politician and an economist who specialized in labor issues.
  • He was deeply involved in the Indian labor movement and served as the Acting Prime Minister of India twice.
  • He was elected as the first General Secretary of the Indian National Trade Union Congress (INTUC).
  • His contributions to labor welfare and policies were significant during his tenure.

Question 22

Which of the following is/are dimensions of culture developed by Greet Hofstede and his colleagues?

A. Power distance

B. Uncertainty avoidance

C. Masculinity

D. Participative

Choose the correct answer from the options given below:

  1. AOption (a)

    A, B, C only

  2. BOption (b)

    B, C, D only

  3. COption (c)

    A, C, D only

  4. DOption (d)

    A, B, C, D

View answer & explanation

Correct answer

Answer: (a)A.

A, B, C only

Why this answer is correct

The correct answer is A, B, C only.

Key PointsLet's analyze each statement: 

  • Power distance
  • This statement is correct because:
  • Power distance refers to the extent to which less powerful members of institutions and organizations accept that power is distributed unequally.
  • It is one of the six dimensions of culture identified by Geert Hofstede.
  • High power distance cultures accept hierarchical order without much questioning.
  • Uncertainty avoidance
  • This statement is correct because:
  • Uncertainty avoidance measures the extent to which people feel threatened by ambiguity and create beliefs and institutions to avoid such situations.
  • It is another key dimension of culture identified by Hofstede.
  • High uncertainty avoidance cultures implement strict laws and rules to minimize uncertainty.
  • Masculinity
  • This statement is correct because:
  • Masculinity versus femininity measures the distribution of emotional roles between the genders, and it opposes 'tough' masculine to 'tender' feminine societies.
  • It is one of the cultural dimensions developed by Hofstede.
  • Masculine cultures value competitiveness, assertiveness, material success, and achievement.
  • Participative
  • This statement is incorrect because:
  • Participative is not one of the cultural dimensions identified by Hofstede.
  • The term participative usually refers to a leadership style where decision-making is shared among group members.
  • Hofstede's dimensions focus on cultural differences, not leadership styles.

Question 23

For a given set of pair data, the correlation and regression coefficients have been calculated as being equal to r, b and bxy respectively. Now, each of values in the x series is divided by 4. What effect does it have on each of the coefficients?

  1. AOption (a)

    The three coefficients remain unchanged.

  2. BOption (b)

    There is no change in r. byx change to byx / 4 and bxy changes to 4bxy.

  3. COption (c)

    Each of coefficient will be reduced by on fourth of its value.

  4. DOption (d)

    There is no change in r but byx changes to 4byx and bxy changes to bxy/4.

View answer & explanation

Correct answer

Answer: (d)D.

There is no change in r but byx changes to 4byx and bxy changes to bxy/4.

Why this answer is correct

The correct answer is 'There is no change in r but byx changes to 4byx and bxy changes to bxy/4.'

Key Points

  • Option 1: The three coefficients remain unchanged
  • Incorrect because scaling the x-values directly affects the regression coefficients.
  • The correlation coefficient 'r' is unaffected by changes in the scale of x or y, as it is a measure of the strength and direction of a linear relationship between two variables.
  • However, regression coefficients, which depend on the units of x and y, will change. The coefficient 'bxy' will decrease as the denominator (variance of x) increases, and 'byx' will increase due to the reduction in x-values.
  • Option 2: There is no change in r. byx change to byx / 4 and bxy changes to 4bxy.
  • Incorrect because it incorrectly states the transformation of the regression coefficients.
  • 'bxy' should decrease as the variance of x increases, not increase.
  • Option 3: Each of coefficient will be reduced by one fourth of its value.
  • Incorrect as this implies a proportional decrease in all coefficients, which is not how scaling affects these statistics.
  • 'r' remains constant regardless of scaling.
  • Option 4: There is no change in r but byx changes to 4byx and bxy changes to bxy/4.
  • Correct because 'r' is a dimensionless quantity and remains unaffected by changes in the scale of x or y.
  • 'byx' increases proportionally to the increase in the average squared deviation of the scaled x-values (since these are now smaller by a factor of 4).
  • 'bxy' decreases, reflecting the decrease in the variance of the x-values, making the scaling effect inverse to the change in x.

Important Points Further explanation on correlation and regression:

  1. Correlation Coefficient (r): This statistic measures the linear relationship between two variables and is unaffected by changes in the scale or location of the data.
  2. Regression Coefficients (byx, bxy): These coefficients are scale-dependent and describe the relationship between the dependent variable and the independent variable. Changes in the scale of the variables directly impact these coefficients.

Question 24

Which of the following strategies are true to become a family friendly manager?

A. Allowing employees' children to come to work with them occasionally to celebrate a special occasion.

B. Accompanying employees to their children's ball games.

C. Sending birthday cards or cakes to employees' family members.

D. Driving to an employees' house to be with her/his family following a death in the family.

E. Allowing back door attendance incase of unauthorised absenties.

Choose the correct answer from the options given below:

  1. AOption (a)

    ​A, B, C, only

  2. BOption (b)

    A, B, C, D only

  3. COption (c)

    B, C, D, E only

  4. DOption (d)

    A, B, D, E only

View answer & explanation

Correct answer

Answer: (b)B.

A, B, C, D only

Why this answer is correct

The correct answer is 2) A, B, C, D only.

Key PointsLet's analyze each statement: 

  • A. Allowing employees' children to come to work with them occasionally to celebrate a special occasion.
  • This statement is correct because:
  • It promotes a family-friendly atmosphere by integrating personal life events into the workplace, enhancing employee satisfaction.
  • This practice can help employees feel more valued and supported by the organization.
  • B. Accompanying employees to their children's ball games.
  • This statement is correct because:
  • It shows personal interest and support for employees' lives outside of work.
  • This type of involvement can strengthen the relationship between the manager and the employees.
  • C. Sending birthday cards or cakes to employees' family members.
  • This statement is correct because:
  • It's a gesture that extends care beyond the employee to their family, fostering a sense of community and care within the company.
  • Such actions can make employees feel their families are valued by the organization, increasing their loyalty and job satisfaction.
  • D. Driving to an employee's house to be with her/his family following a death in the family.
  • This statement is correct because:
  • It shows significant support and compassion at a time of personal crisis, which can be crucial for employee morale and loyalty.
  • This act of kindness demonstrates the organization's values and support system beyond the professional realm.
  • E. Allowing back door attendance in case of unauthorized absences.
  • This statement is incorrect because:
  • It encourages a lack of accountability and could undermine workplace discipline and fairness among employees.
  • Permitting unauthorized absences without consequences can lead to productivity issues and resentment among other team members who adhere to rules.

Based on the evaluation above, the correct answer is option 2: A, B, C, D only, as these statements describe family-friendly management practices, while statement E does not align with such values.

Question 25

Interest received by Banking company is covered under which of the following activities in cash flow statement?

  1. AOption (a)

    Operating activities

  2. BOption (b)

    Financing activities

  3. COption (c)

    Investing activities

  4. DOption (d)

    Operating or Financing activities

View answer & explanation

Correct answer

Answer: (a)A.

Operating activities

Why this answer is correct

The correct answer is 'Operating activities.'

Key Points

  • Interest received by Banking company:
  • According to the International Accounting Standard 7 (IAS 7), interest received can be classified as operating activities for financial enterprises such as banks. This is because these activities are integral to the operations of a financial institution.
  • The categorization recognizes that interest income is a primary source of revenue for banks, reflecting their central business activities.
  • Such classification aids in assessing the operational efficiency and cash-generating ability of the bank from its primary business activities.

Additional Information

  • Financing activities:
  • This category typically includes transactions related to the bank's own capital structure, such as issuing debt or equity and dividend payments. Interest received does not fit this classification as it is not related to the funding or capital raising of the bank.
  • Investing activities:
  • Investing activities usually involve the purchase or sale of long-term assets and investments other than those related to the primary operations. Interest received from bank operations does not fall into this category.
  • Operating or Financing activities:
  • This option is too broad and non-specific. For a bank, the receipt of interest is clearly tied to its operating rather than financing activities.

Question 26

"Performance Appraisal too often degenerates into a dishonest annual rituals" Who stated this?

  1. AOption (a)

    Armstrong and Murlis

  2. BOption (b)

    Newton and Findlay

  3. COption (c)

    Barlow

  4. DOption (d)

    Grint

View answer & explanation

Correct answer

Answer: (a)A.

Armstrong and Murlis

Why this answer is correct

The correct answer is Armstrong and Murlis.

Key Points

  • Armstrong and Murlis:
  • Michael Armstrong and Helen Murlis, noted HR experts and authors, have critically discussed the effectiveness of performance appraisal systems.
  • They highlight how these appraisals can often become merely formal annual events that lack honesty and constructive evaluation.
  • Their statement underscores the need for a more continuous and transparent approach to performance management.
  • This approach to performance appraisal is aimed at enhancing the accuracy and relevance of performance feedback, rather than just fulfilling a periodic organizational requirement.

Additional Information

  • Newton and Findlay:
  • This incorrect option might refer to individuals possibly involved in other academic or professional fields, not directly cited in popular HR literature regarding performance appraisal criticisms.
  • Barlow:
  • Though possibly an expert or academic, Barlow is not widely recognized for the specific critique of performance appraisal processes as described in the question.
  • Grint:
  • While Grint is a respected figure in leadership and management studies, his work does not primarily focus on the specific critique of performance appraisals as annual dishonest rituals.

Question 27

Who has developed the Political, Economic, Social and Technological (PEST) Analysis?

  1. AOption (a)

    Johnson and Scholes

  2. BOption (b)

    Mintzberg

  3. COption (c)

    Francis J. Aguilar

  4. DOption (d)

    Peter Drucker

View answer & explanation

Correct answer

Answer: (c)C.

Francis J. Aguilar

Why this answer is correct

The correct answer is - Francis J. Aguilar

Note: The correct option, Francis J. Aguilar, is updated in place of the existing option, Michael Porter, because none of the options was correct as per the official paper.

Key Points

  • Francis J. Aguilar
  • He introduced the concept of environmental scanning in his 1967 book titled "Scanning the Business Environment".
  • Originally developed a framework known as ETPS — Economic, Technical, Political, and Social factors.
  • This model evolved into the widely used PEST Analysis (Political, Economic, Social, Technological) for strategic management and planning.
  • Used for analyzing macro-environmental factors affecting an organization or industry.

Additional Information

  • Johnson and Scholes
  • Known for the Cultural Web model and strategic tools in the book “Exploring Corporate Strategy”.
  • Focuses on strategic management and organizational culture, not the origin of PEST analysis.
  • Henry Mintzberg
  • Famous for the 5Ps of Strategy and managerial role classifications.
  • His work centers on organizational structure and management roles, not environmental scanning frameworks like PEST.
  • Peter Drucker
  • Known as the father of modern management.
  • Focused on management principles, innovation, and leadership — unrelated to the creation of PEST analysis.

Question 28

Match List - I with List - II.

List - I (Consumer Motivation)List - II (Meaning)
A.Consumer needsI.The process by which we select, organise and interpret inputs create a meaningful picture of the world.
B.Consumer motivationII.A mental state that arise spontaneously and reflect people's positive or negative reaction to internal and external stimuli.
C.Consumer's perceptionIII.When directed to specific objectives that may satisfy needs.
D.Consumer's emotionsIV.When aroused to a sufficient level to drive one to act.

Choose the correct answer from the options given below:

  1. AOption (a)

    A - IV, B - III, C - I, D - II

  2. BOption (b)

    A - I, B - II, C - III, D - IV

  3. COption (c)

    A - II, B - III, C - I, D - IV 

  4. DOption (d)

    A - III, B - IV, C - II, D - I

View answer & explanation

Correct answer

Answer: (a)A.

A - IV, B - III, C - I, D - II

Why this answer is correct

The correct answer is 'A - IV, B - III, C - I, D - II'.

Key Points

  • Consumer needs (A) matches with When aroused to a sufficient level to drive one to act (IV).
  • Consumer needs refer to the basic requirements that individuals seek to fulfill, such as food, shelter, safety, and esteem.
  • These needs become the driving force behind consumer behaviors when they are strong enough to push the individual into taking action to satisfy them.
  • The motivation to act is not constant and can vary in intensity based on the level of arousal of these needs.
  • Marketers often target advertising to awaken these needs and encourage consumers to take action to fulfill them.
  • Consumer motivation (B) matches with When directed to specific objectives that may satisfy needs (III).
  • Consumer motivation is the internal drive that prompts an individual to make specific purchasing decisions.
  • This motivation is directed towards achieving particular goals that are believed to satisfy the aroused needs.
  • Understanding consumer motivation helps marketers design products and messages that align with the desires and necessities of their target audience.
  • Effective marketing strategies are often crafted around the motivations that influence consumer choices and behaviors.
  • Consumer's perception (C) matches with The process by which we select, organise and interpret inputs to create a meaningful picture of the world (I).
  • Perception in marketing refers to how consumers interpret sensory information to form a coherent and identifiable image of the world.
  • It involves the selection, organization, and interpretation of stimuli such as advertisements, product packaging, and brand names.
  • Consumer perceptions can significantly influence their buying behavior, as they shape the way products and brands are viewed.
  • Marketers use various techniques to influence consumer perceptions and position their products favorably in the competitive market.
  • Consumer's emotions (D) matches with A mental state that arise spontaneously and reflect people's positive or negative reaction to internal and external stimuli (II).
  • Emotions play a critical role in consumer behavior as they can greatly influence the decision-making process.
  • These emotional responses can be triggered by personal experiences, marketing messages, or the environment.
  • Negative or positive emotional reactions can deter or drive a consumer’s willingness to purchase.
  • Marketers often aim to evoke positive emotions through advertising to enhance the attractiveness of their products.

Question 29

Which one of the following is incorrect relationship between Mean, Median and Mode?

  1. AOption (a)

    Mode = 3 Median - 2 Mean

  2. BOption (b)

    Median = 13\frac{1}{3} ​(2 Mean + Mode)

  3. COption (c)

    Mean = 12\frac{1}{2} (3 Median + Mode)

  4. DOption (d)

    3 Mean + Mode = 3 Median + Mean

View answer & explanation

Correct answer

Answer: (c)C.

Mean = 12\frac{1}{2} (3 Median + Mode)

Why this answer is correct

The correct answer is Mean = 12\frac{1}{2} (3 Median + Mode).

Key Points

  • Mean = 1/2 (3 Median + Mode):
  • This equation is incorrect because it does not represent a valid mathematical relationship between the mean, median, and mode.
  • Correctly, the relationship is approximated as Mode = 3 Median - 2 Mean under moderately skewed distributions.
  • The mean cannot be directly expressed as half of the sum of 3 Median and Mode, which invalidates this equation.

Additional Information

  • Mode = 3 Median - 2 Mean:
  • This is a widely accepted empirical relationship derived under a moderately skewed distribution. It provides an approximate connection among the three measures of central tendency.
  • Median = 1/3 (2 Mean + Mode):
  • While not as commonly used as the first equation, this formula sometimes appears in statistical approximations. It works under specific assumptions where data distribution is symmetrical or near-symmetrical.
  • 3 Mean + Mode = 3 Median + Mean:
  • This equation is valid as a rearrangement or approximation under certain statistical conditions when data follows a skewed distribution.
  • Financial Enterprise Context:
  • Measures of central tendency like mean, median, and mode are crucial for analyzing financial performance, understanding income distributions, and making data-driven decisions in finance.
  • For example, income distribution in organizations often exhibits skewness, making the mode or median a better representation than the mean to avoid distortions caused by outliers.

Question 30

Arrange in sequence the process of hypothesis testing.

A. Choose the level of significance

B. Set up null hypothesis and alternate hypothesis

C. Select appropriate test of statistics

D. Establish the decision rule

E. Perform computations and draw conclusions 

Choose the correct answer from the options given below:

  1. AOption (a)

    C, A, B, D, E

  2. BOption (b)

    A, D, C, E, B

  3. COption (c)

    B, A, C, D, E

  4. DOption (d)

    A, B, C, D, E

View answer & explanation

Correct answer

Answer: (c)C.

B, A, C, D, E

Why this answer is correct

The correct answer is B, A, C, D, E.

Key Points

  • Set up null hypothesis and alternate hypothesis (B):
  • This is the initial step where hypotheses that the test aims to examine are formally defined.
  • The null hypothesis typically represents no effect or no difference, while the alternate hypothesis suggests some effect or difference.
  • Choose the level of significance (A):
  • After setting hypotheses, the next step is to decide the significance level (usually 0.05), which is the threshold for deciding whether to reject the null hypothesis.
  • This step determines the probability of committing a Type I error, i.e., rejecting the null hypothesis when it is actually true.
  • Select appropriate test of statistics (C):
  • Depending on the type of data and the hypothesis, an appropriate statistical test is chosen to test the hypothesis.
  • Tests vary based on data characteristics like scale, normality, and sample size.
  • Establish the decision rule (D):
  • This involves setting a rule based on the test statistic and the distribution it follows under the null hypothesis.
  • It defines how to make a decision about the hypotheses based on the calculated value of the test statistic and critical values.
  • Perform computations and draw conclusions (E):
  • Here, calculations are performed according to the selected statistical test, and the test statistic is derived from the sample data.
  • Based on the decision rule, a conclusion is drawn about whether to reject or fail to reject the null hypothesis, leading to conclusions about the effect or difference hypothesized.

Question 31

Arrange the following process of zero base budgeting in proper sequence.

A. Determination of Objective of Budgeting.

B. Development of Decision Units.

C. Development of Decision Packages.

D. Determination of the extent to which the zero base budgeting is to be introduced.

E. Review and Ranking of decision

Choose the correct answer from the options given below:

  1. AOption (a)

    A, B, C, D, E

  2. BOption (b)

    A, B, D, E, C

  3. COption (c)

    A, D, B, C, E

  4. DOption (d)

    B, A, D, C, E

View answer & explanation

Correct answer

Answer: (c)C.

A, D, B, C, E

Why this answer is correct

The correct answer is 'A, D, B, C, E'.

Key Points

  • Determination of Objective of Budgeting (A):
  • The process begins with defining the objectives for the budget to ensure alignment with organizational goals.
  • This step sets the foundation for all subsequent budgeting activities, focusing the process on strategic financial management.
  • Determination of the extent to which the zero base budgeting is to be introduced (D):
  • Before proceeding, it's crucial to decide how extensively zero base budgeting will be implemented across the organization.
  • This decision impacts resource allocation and the scope of the budgeting process.
  • Development of Decision Units (B):
  • Following the strategic decisions, the next step involves structuring the organization into decision units for detailed analysis.
  • Each unit is responsible for preparing its budget from a zero base.
  • Development of Decision Packages (C):
  • Each decision unit must develop packages that detail various levels of service or funding, which helps in prioritizing.
  • These packages are critical for evaluating different funding levels and their impact on operations.
  • Review and Ranking of Decision (E):
  • The final step involves reviewing and ranking the decision packages by senior management to allocate resources effectively.
  • This ensures that funds are used efficiently and align with the organizational objectives set in the first step.

Question 32

Which of the following is correct statement about PERT and CPM technique?

A. Both the techniques use similar technology and same purpose.

B. Both the techniques were developed dependently of each other during 2005.

C. PERT was developed and used in conjunction with planning and designing of the polaris submarine system.

D. CPM was developed by the Du Pon't Company.

E. The use of PERT and CPM techniques is made in both planning and controlling of the project.

Choose the correct answer from the options given below:

  1. AOption (a)

    A, B, C only

  2. BOption (b)

    B, D, E only

  3. COption (c)

    A, C, E only

  4. DOption (d)

    A, C, D, E only

View answer & explanation

Correct answer

Answer: (d)D.

A, C, D, E only

Why this answer is correct

The correct answer is 'A, C, D, E only'.

Key Points

  • Both the techniques use similar technology and same purpose (A):
  • PERT (Program Evaluation and Review Technique) and CPM (Critical Path Method) are network-based project management techniques that aim to plan, schedule, and control complex projects.
  • While PERT focuses on time estimation for uncertain tasks, CPM deals with tasks having a deterministic time frame. Despite this difference, both share similar technology and objectives.
  • less Copy code
  • PERT was developed and used in conjunction with planning and designing of the Polaris submarine system (C):
  • PERT was developed in the late 1950s by the U.S. Navy for managing the Polaris missile submarine program. It was designed to handle uncertain activity durations effectively.
  • CPM was developed by the Du Pont Company (D):
  • CPM was developed independently by Du Pont Company and Remington Rand in 1957. It was created to optimize project schedules by focusing on the longest path of tasks (critical path) with known, fixed durations.
  • The use of PERT and CPM techniques is made in both planning and controlling of the project (E):
  • Both PERT and CPM are widely used for project planning to ensure timely project completion and resource optimization.
  • These techniques also aid in monitoring and controlling project progress, identifying delays, and reallocating resources effectively to stay on schedule.

Additional Information

  • Difference between PERT and CPM:
  • PERT is event-oriented and used for projects with uncertain durations, while CPM is activity-oriented and used for projects with predictable durations.
  • PERT uses three-time estimates (optimistic, pessimistic, and most likely), whereas CPM uses a single fixed time estimate for each task.

Question 33

Which of the following are merit of IRR method of Capital Budgeting?

A. IRR method recognised time value of money

B. Acceptance rule r > k

C. It considers all cash flows occuring over the entire life of the project to calculate its rate of return 

D. IRR method is good choice for mutually exclusive project. 

E. Value additivity principle implies in IRR method.

Choose the correct answer from the options given below:

  1. AOption (a)

    A, B, E only

  2. BOption (b)

    A, B, C, D only

  3. COption (c)

    A, B, C only

  4. DOption (d)

    C, D, E only

View answer & explanation

Correct answer

Answer: (c)C.

A, B, C only

Why this answer is correct

The correct answer is 3) A, B, C only.

Key PointsLet's analyze each statement: 

  • A. IRR method recognises the time value of money.
  • This statement is correct because:
  • The IRR method calculates the rate of return considering the present value of future cash flows, thereby incorporating the time value of money.
  • It reflects the actual earning capacity of the investment over time.
  • B. Acceptance rule r > k.
  • This statement is correct because:
  • In IRR, if the calculated internal rate of return (r) is greater than the project's cost of capital (k), the project is considered acceptable.
  • This rule helps in deciding whether the investment is likely to generate sufficient returns over its cost.
  • C. It considers all cash flows occurring over the entire life of the project to calculate its rate of return.
  • This statement is correct because:
  • IRR method involves all future cash flows of the project to determine the rate at which they would yield a net present value of zero.
  • This comprehensive consideration helps in assessing the true profitability of the project.
  • D. IRR method is a good choice for mutually exclusive projects.
  • This statement is incorrect because:
  • While IRR considers the time value of money, it can be misleading for mutually exclusive projects if the projects differ significantly in scale or timing of cash flows.
  • It might not always provide a clear comparison between projects with different investment scales.
  • E. Value additivity principle applies in IRR method.
  • This statement is incorrect because:
  • The value additivity principle, which states that the value of a whole should be equal to the sum of the values of the parts, does not hold for the IRR method.
  • IRR can give different values for projects when combined than when evaluated separately, thus violating the principle.

Based on the evaluation above, the correct answer is option 3: A, B, C only, as these statements correctly describe the merits of the IRR method, while statements D and E do not.

Question 34

A culture is transmitted to employees in a number of forms. Which among the following is NOT a form through which organisational culture can be transmitted?

  1. AOption (a)

    Stories

  2. BOption (b)

    Rituals

  3. COption (c)

    Pre-conceived values

  4. DOption (d)

    Material symbols

View answer & explanation

Correct answer

Answer: (c)C.

Pre-conceived values

Why this answer is correct

The correct answer is 'Pre-conceived values'.

Key Points

  • Pre-conceived values:
  • In the context of a financial enterprise, 'pre-conceived values' refer to existing beliefs or biases that employees might bring with them to the organization.
  • These are personal values and not officially communicated or endorsed through formal channels within an organization.
  • Unlike stories, rituals, and material symbols, pre-conceived values are not actively used by management as a means to transmit organizational culture.

Additional Information

  • Stories:
  • Stories often encompass narratives about the company's history, key achievements, or iconic figures, serving as a powerful tool to embed desired values and behaviors within an organization.
  • Rituals:
  • Rituals are repetitive activities within an organization that have symbolic meaning and can strongly influence corporate culture by reinforcing values and behaviors that align with the organization's objectives.
  • Material symbols:
  • Material symbols such as logos, office design, and employee uniforms visually communicate and reinforce the culture of an organization, making it tangible and observable to both employees and external stakeholders.

Question 35

The term 'OCTAPACE' has been used for which of the following content ? 

  1. AOption (a)

    Developing HRD climate.

  2. BOption (b)

    Developing Human Relations.

  3. COption (c)

    Developing Human Resource Information system and Research.

  4. DOption (d)

    Developing Human sub-system in the organisation.

View answer & explanation

Correct answer

Answer: (a)A.

Developing HRD climate.

Why this answer is correct

The correct answer is 'Developing HRD climate'.

Key Points

  • Developing HRD climate:
  • OCTAPACE framework is integral to developing a Human Resource Development (HRD) climate in organizations, especially in financial enterprises.
  • It encompasses eight core values: Openness, Confrontation, Trust, Autonomy, Proactivity, Authenticity, Collaboration, and Experimenting.
  • These values are designed to foster an environment that supports employee development, collaboration, and organizational learning.

Additional Information

  • Developing Human Relations:
  • While important, developing human relations is more focused on interpersonal relationships and not specifically on fostering the core values of HRD climate that OCTAPACE targets.
  • Developing Human Resource Information system and Research:
  • This option involves technological and systematic aspects of managing human resources, which is distinct from the cultural and developmental focus of the OCTAPACE framework.
  • Developing Human sub-system in the organisation:
  • This refers generally to the structuring of human resource functions within an organization and is broader than the specific cultural development aimed at by OCTAPACE.

Question 36

Arrange the steps of buying process or consumer decision making process from beginning to end.

A. Need recognition

B. Evaluation of alternatives 

C. Information search

D. Purchase

E. Post purchase evaluation of decisions

Choose the correct answer from the options given below:

  1. AOption (a)

    A, B, C, D, E

  2. BOption (b)

    A, D, B, C, E

  3. COption (c)

    A, C, B, D, E

  4. DOption (d)

    B, C, D, A, E

View answer & explanation

Correct answer

Answer: (c)C.

A, C, B, D, E

Why this answer is correct

The correct answer is 'A, C, B, D, E'

Key Points

  • Need recognition (A):
  • This is the first stage where the consumer recognizes a need or problem that needs to be solved.
  • This recognition is often triggered by internal stimuli (hunger, desire) or external stimuli (advertising, word of mouth).
  • Information search (C):
  • Once a need is recognized, the consumer searches for information on products or services that can meet that need.
  • Information sources can be personal, commercial, public, or experiential.
  • Evaluation of alternatives (B):
  • In this step, the consumer compares different products or services that could satisfy the need, based on features, prices, quality, etc.
  • Decision-making criteria are used to compare the alternatives.
  • Purchase (D):
  • After evaluating alternatives, the consumer makes a purchase decision and actually buys the product or service.
  • This step involves the choice of seller, negotiation, payment, and other purchase logistics.
  • Post-purchase evaluation of decisions (E):
  • Following the purchase, the consumer assesses the degree of satisfaction or dissatisfaction with the purchase.
  • This evaluation can influence future purchase behavior and brand loyalty.

Question 37

Match List - I with List - II.

List I (Methods of risk analysis)List II (Meaning)
A.Sensitivity AnalysisI.A computer generates a very large number of scenarios according to the probability distribution of variable.
B.Scenario AnalysisII.Provides a way to present different possibilities so that we can be sure that decision we make today, take proper account of what we can do in future.
C.Simulation AnalysisIII.Analysing the projects NPV (or IRR) for a given change in one of the variable at a time.
D.Decision Tree AnalysisIV.Analysing the projects NPV (IRR) for a given change in combination of variable.

Choose the correct answer from the options given below:

  1. AOption (a)

    A - III, B - IV, C - II, D - I

  2. BOption (b)

    A - I, B - II, C - III, D - IV

  3. COption (c)

    A - III, B - IV, C - I, D - II

  4. DOption (d)

    A - I, B - II, C - IV, D - III

View answer & explanation

Correct answer

Answer: (c)C.

A - III, B - IV, C - I, D - II

Why this answer is correct

The correct answer is 'A - III, B - IV, C - I, D - II'.

Key Points

  • Sensitivity Analysis (A) matches with Analysing the projects NPV (or IRR) for a given change in one of the variable at a time (III).
  • Sensitivity Analysis examines how the variation in a single input variable impacts the project's NPV or IRR.
  • It helps identify which variables have the most significant effect on project outcomes.
  • This method is useful for understanding the risk associated with specific variables.
  • Decision-makers can focus on controlling the most sensitive variables to mitigate risks.
  • Scenario Analysis (B) matches with Analysing the projects NPV (IRR) for a given change in combination of variables (IV).
  • Scenario Analysis evaluates the impact of different combinations of variables on the project's NPV or IRR.
  • It provides a more comprehensive view of potential project outcomes under various scenarios.
  • This method helps in understanding the joint effect of multiple risk factors.
  • It aids in better preparation for future uncertainties by considering best, worst, and most likely scenarios.
  • Simulation Analysis (C) matches with A computer generates a very large number of scenarios according to the probability distribution of variable (I).
  • Simulation Analysis uses computer models to generate numerous scenarios based on probabilistic distributions of variables.
  • It provides a range of possible outcomes and their probabilities, offering a detailed risk profile.
  • This method is highly effective in assessing the impact of uncertainty on project performance.
  • It helps in identifying the likelihood of different outcomes and supports better risk management strategies.
  • Decision Tree Analysis (D) matches with Provides a way to present different possibilities so that we can be sure that decision we make today, take proper account of what we can do in future (II).
  • Decision Tree Analysis involves mapping out different decision paths and their possible outcomes.
  • It helps in visualizing the implications of various choices and their associated risks.
  • This method is useful for making sequential decisions where each choice influences future options.
  • It supports strategic planning by evaluating potential future scenarios and their impacts on current decisions.

Question 38

One to one marketing (Relationship marketing) does NOT include:

  1. AOption (a)

    Identifying the customer

  2. BOption (b)

    Differentiating the customer

  3. COption (c)

    Loyal customers are cheaper to serve

  4. DOption (d)

    Interacting with customer

View answer & explanation

Correct answer

Answer: (c)C.

Loyal customers are cheaper to serve

Why this answer is correct

The correct answer is Loyal customers are cheaper to serve.

Key Points

  • Loyal customers are cheaper to serve:
  • This statement is not directly related to the principles of one-to-one marketing or relationship marketing.
  • One-to-one marketing focuses on personalized interactions rather than cost efficiency in serving customers.
  • While loyal customers may generate higher profitability, the focus of relationship marketing is on building and maintaining strong customer relationships.
  • In financial enterprises, the emphasis is on customized services and personal engagement rather than reducing service costs.

Additional Information

  • Identifying the customer:
  • Involves collecting detailed information about each customer to tailor services and communications effectively.
  • This is a fundamental step in relationship marketing to understand customer needs and preferences.
  • Helps in creating personalized experiences and building stronger relationships.
  • Differentiating the customer:
  • Recognizes that each customer is unique and has different needs and values to the business.
  • Enables segmentation based on customer value and needs to provide more targeted and relevant offerings.
  • Helps in prioritizing resources and efforts on the most valuable customers.
  • Interacting with the customer:
  • Focuses on engaging customers through various touchpoints to strengthen the relationship.
  • Includes personalized communication, feedback mechanisms, and active customer support.
  • Aims to create meaningful interactions that enhance customer satisfaction and loyalty.

Question 39

What are the factors to be considered before entering international market?

A. Economic factor

B. Brand extension factor

C. Social and cultural factor 

D. Brand loyality factor

E. Political and legal factor

Choose the correct answer from the options given below:

  1. AOption (a)

    A, C and E only

  2. BOption (b)

    B, C and D only

  3. COption (c)

    A, B and C only

  4. DOption (d)

    C, D and E only

View answer & explanation

Correct answer

Answer: (a)A.

A, C and E only

Why this answer is correct

The correct answer is 1) A, C and E only.

Key PointsLet's analyze each option:

  • Economic Factor
  • This option is correct because understanding the economic environment of a target market is crucial for success.
  • Factors such as GDP, income levels, and economic stability influence market potential and pricing strategies.
  • Businesses must consider whether the economic conditions support the demand for their products or services.
  • Social and Cultural Factor
  • This option is correct because cultural compatibility plays a significant role in the acceptance of a product or service.
  • Differences in language, values, customs, and consumer behavior can affect marketing strategies and product adaptation.
  • Understanding these factors helps in tailoring products and marketing messages to local preferences.
  • Political and Legal Factor
  • This option is correct because the political and legal environment affects business operations and risks.
  • Issues such as trade policies, regulations, and intellectual property rights are critical to consider.
  • Companies need to assess the stability and business-friendliness of political systems.
  • Brand Extension Factor
  • This option is incorrect for this context because it is more relevant to product line extensions within the same market rather than international expansion.
  • Brand extension strategies do not directly impact the initial decision to enter a foreign market, though they may influence later marketing decisions.
  • Brand Loyalty Factor
  • This option is incorrect because brand loyalty is built over time and is not a primary factor to consider before market entry.
  • It is an outcome of successful market adaptation and customer satisfaction rather than a preliminary market entry consideration.

Question 40

Which one of the following refers to Gross Working Capital?

  1. AOption (a)

    Total current assets

  2. BOption (b)

    Difference between current assets and current liabilities

  3. COption (c)

    Total Liquid assets

  4. DOption (d)

    Total current liabilities

View answer & explanation

Correct answer

Answer: (a)A.

Total current assets

Why this answer is correct

The correct answer is Total current assets.

Key Points

  • Total current assets:
  • Gross Working Capital refers to the total current assets of a company, which includes cash, inventory, marketable securities, accounts receivable, and other short-term assets.
  • This measurement is crucial as it represents the resources available to a company for its day-to-day operations.
  • Monitoring Gross Working Capital helps businesses manage their liquidity effectively, ensuring they have enough to cover short-term liabilities and operational costs.

Additional Information

  • Difference between current assets and current liabilities:
  • This refers to Net Working Capital, not Gross Working Capital. It indicates the funds that would remain if all current liabilities were paid off using current assets.
  • Total liquid assets:
  • Though part of current assets, liquid assets specifically refer to those that can be quickly converted to cash. This does not encompass all types of current assets.
  • Total current liabilities:
  • This term refers to what the company owes in the short term, which includes obligations like accounts payable and short-term loans, not what it owns or has available in terms of resources.

Question 41

Which of the following are Financial Assets?

A. Share

B. Debenture

C. Lease Obligations

D. Property plant and equipment

E. Borrowing from Financial Institution

Choose the correct answer from the options given below:

  1. AOption (a)

    A, B, D, E only

  2. BOption (b)

    C, D, E only

  3. COption (c)

    A, B, D only

  4. DOption (d)

    A, B, C, E only

View answer & explanation

Correct answer

Answer: (c)C.

A, B, D only

Why this answer is correct

The correct answer is 'A, B, D only'.

Key Points Let's analyze each option:

  • Option 1: A, B, D, E only
  • This option incorrectly includes 'E - Borrowing from Financial Institution' which is a liability, not a financial asset.
  • Shares, debentures, and property, plant, and equipment (when considered as an investment) are indeed financial assets.
  • This option is close, but it incorrectly classifies a liability as an asset.
  • Option 2: C, D, E only
  • Incorrect as it includes 'C - Lease Obligations' and 'E - Borrowing from Financial Institution', both of which are liabilities.
  • 'D - Property, plant and equipment' is generally considered a tangible asset, not a financial asset, unless it is specifically meant for investment purposes.
  • This option misses out on actual financial assets like shares and debentures.
  • Option 3: A, B, D only
  • Correct as it includes 'A - Share' and 'B - Debenture', which are typical financial assets.
  • 'D - Property, plant and equipment' can be considered a financial asset if it's held as an investment.
  • This option correctly excludes liabilities and focuses on true financial assets.
  • Option 4: A, B, C, E only
  • Incorrect as it includes 'C - Lease Obligations' and 'E - Borrowing from Financial Institution', both liabilities and not financial assets.
  • This option includes correct financial assets 'A - Share' and 'B - Debenture', but the inclusion of liabilities disqualifies it.

Important Points Additional explanations on Financial Assets:

  1. Financial Asset: Any asset that is cash, an ownership interest, or a contractual right to receive a financial asset from another entity.
  2. Liabilities: Obligations of the company that result in an outflow of economic resources, which include lease obligations and borrowings.

Question 42

Arrange the steps in strategic planning in proper sequence.

A. Define Mission and set objectives

B. Define strategic issues

C. Analyse existing strategies

D. Develop new or revised strategies and determine critical success factors

E. Prepare and implement plans

Choose the correct answer from the options given below:

  1. AOption (a)

    A, C, B, D, E

  2. BOption (b)

    A, B, C, D, E

  3. COption (c)

    A, C, D, E, B

  4. DOption (d)

    B, A, C, D, E

View answer & explanation

Correct answer

Answer: (b)B.

A, B, C, D, E

Why this answer is correct

The correct answer is A, B, C, D, E.

Key PointsLet's analyze each option: 

  • Option 1: A, C, B, D, E
  • This option begins correctly with defining the mission and setting objectives.
  • However, analyzing existing strategies (C) before defining strategic issues (B) disrupts the logical flow, as issues should guide the analysis of strategies.
  • Strategic issues help identify what needs to be analyzed in existing strategies, making B logically precede C.
  • This sequence is close but incorrect due to the misplacement of steps B and C.
  • Option 2: A, B, C, D, E
  • Starts with defining the mission and objectives, setting the purpose and goals of the organization.
  • Follows logically by defining strategic issues, which are crucial for guiding the subsequent analysis of existing strategies.
  • Proceeds to analyze existing strategies, develop new ones, and finally implement plans, maintaining a coherent flow.
  • This option correctly sequences all the steps of strategic planning.
  • Option 3: A, C, D, E, B
  • Begins correctly but quickly falters by analyzing existing strategies before defining strategic issues.
  • Placing the definition of strategic issues (B) at the end disrupts the strategic planning process as these issues should guide strategy development.
  • This sequence is impractical as it fails to utilize the insights from strategic issues in both analysis and development phases.
  • Significantly disorganized and neglects the importance of strategic issues in shaping strategy.
  • Option 4: B, A, C, D, E
  • Starts inappropriately by defining strategic issues before the mission and objectives are set.
  • The mission and objectives must logically precede strategic issues as they provide the foundational goals and purpose that guide the identification of strategic issues.
  • This sequence misplaces the foundational step of defining the organization's mission and objectives, making subsequent steps less aligned.
  • Lacks the necessary foundation provided by a well-defined mission, affecting the relevance and focus of strategic issues and strategies.

Important Points Understanding Strategic Planning:

  1. Defining Mission and Objectives: Establishes the purpose, values, and concrete objectives of the organization, setting the direction for all strategic efforts.
  2. Defining Strategic Issues: Identifies critical challenges and opportunities that could influence the organization's ability to achieve its objectives.
  3. Analyzing Existing Strategies: Evaluates the current strategies to determine their effectiveness and alignment with the organization's mission and strategic issues.
  4. Developing New Strategies: Involves creating or revising strategies to address the identified issues and effectively utilize resources to achieve objectives.
  5. Implementing Plans: Focuses on executing the strategies through detailed action plans, ensuring the organization moves towards achieving its set goals.

Question 43

Match List - I with List - II.

List - I (Teams)List - II (Meaning)
A.Problem solvingI.A work team composed of individuals from various functional specialities.
B.Self-managedII.A team that uses technology to link physically dispersed members to achieve common goal.
C.Cross-FunctionalIII.Teams from same department or functional area involved in efforts to improve work activities or to solve problems.
D.VirtualIV.A formal group of employees who operate without a manager and are responsible for a complete work process or segment.

Choose the correct answer from the options given below:

  1. AOption (a)

    A - III, B - II, C - I, D - IV

  2. BOption (b)

    A - II, B - III, C - I, D - IV

  3. COption (c)

    A - IV, B - I, C - II, D - III

  4. DOption (d)

    A - III, B - IV, C - I, D - II

View answer & explanation

Correct answer

Answer: (d)D.

A - III, B - IV, C - I, D - II

Why this answer is correct

The correct answer is 'A - III, B - IV, C - I, D - II'.

Key Points

  • Problem Solving (A) matches with Teams from same department or functional area involved in efforts to improve work activities or to solve problems (III).
  • Problem-solving teams are typically formed within a department or functional area to address specific operational challenges or improvements.
  • This kind of team focuses on specific issues affecting their work areas, seeking efficient solutions and enhancements.
  • These teams often use collective knowledge and experience to identify, analyze, and solve workplace issues.
  • The collaborative nature of problem-solving teams helps in leveraging diverse perspectives within the same functional area.
  • Self-managed (B) matches with A formal group of employees who operate without a manager and are responsible for a complete work process or segment (IV).
  • Self-managed teams operate independently with little or no direct supervision, often taking full responsibility for delivering a product or service.
  • These teams empower members by distributing managerial tasks within the group, fostering a high degree of autonomy and accountability.
  • They are typically responsible for planning, scheduling, monitoring, and executing their tasks.
  • The self-management structure encourages a strong sense of ownership and commitment among team members.
  • Cross-Functional (C) matches with A work team composed of individuals from various functional specialities (I).
  • Cross-functional teams are made up of members with different expertise from various departments within an organization.
  • This structure promotes innovative solutions and ideas by integrating diverse perspectives and skills.
  • They are particularly effective in tackling complex problems that require multi-disciplinary inputs.
  • The cross-functional approach enhances collaboration across the organization, breaking down silos.
  • Virtual (D) matches with A team that uses technology to link physically dispersed members to achieve a common goal (II).
  • Virtual teams operate remotely and use digital communication tools to collaborate and complete their tasks.
  • This team structure is essential for global operations, allowing for flexibility and diverse member involvement without geographical constraints.
  • Technology plays a critical role in ensuring effective communication, coordination, and project management among dispersed team members.
  • Virtual teams can leverage global talents and provide round-the-clock productivity across different time zones.

Question 44

Match List - I with List - II.

List - I (Name of Leader Entrepreneur)List - II (Companies/organisation)
A.Philip KnightI.Avaya Global Connect
B.Niru MehtaII.Nike
C.Jyoti Jeevan NaikIII.Ranbaxy Labs
D.Malvinder SinghIV.Shri Mahila Griha Udyog Lijjat Papad

Choose the correct answer from the options given below:

  1. AOption (a)

    A - I, B - III, C - II, D - IV

  2. BOption (b)

    A - II, B - I, C - IV, D - III​

  3. COption (c)

    A - III, B - I, C - II, D - IV

  4. DOption (d)

    A - IV, B - I, C - II, D - III

View answer & explanation

Correct answer

Answer: (b)B.

A - II, B - I, C - IV, D - III​

Why this answer is correct

The correct answer is A - II, B - I, C - IV, D - III.

Key Points

  • Philip Knight (A) matches with Nike (II).
  • Philip Knight is the co-founder and former CEO of Nike, Inc.
  • He played a crucial role in transforming Nike into a global leader in athletic footwear and apparel.
  • Under his leadership, Nike became known for its innovative products and marketing strategies.
  • His vision and business acumen have significantly shaped Nike's brand and market presence.
  • Niru Mehta (B) matches with Avaya Global Connect (I).
  • Niru Mehta is a prominent figure associated with Avaya Global Connect.
  • Avaya is a multinational technology company specializing in business communications, specifically unified communications (UC), contact centers (CC), and services.
  • Niru Mehta has contributed to the growth and development of Avaya's operations in the global market.
  • He has been instrumental in advancing Avaya's technological innovations and business solutions.
  • Jyoti Jeevan Naik (C) matches with Shri Mahila Griha Udyog Lijjat Papad (IV).
  • Jyoti Jeevan Naik is associated with Shri Mahila Griha Udyog Lijjat Papad, a women's cooperative involved in the manufacturing of papads.
  • The organization is known for empowering women by providing them with employment opportunities and promoting self-reliance.
  • It has grown from a small-scale operation to a renowned brand in the food industry.
  • The cooperative model has been praised for its contribution to women's entrepreneurship and economic independence.
  • Malvinder Singh (D) matches with Ranbaxy Labs (III).
  • Malvinder Singh is a notable entrepreneur who was associated with Ranbaxy Laboratories.
  • Ranbaxy was one of India's largest pharmaceutical companies, known for its generic drug manufacturing.
  • Under Malvinder Singh's leadership, Ranbaxy expanded its global footprint and enhanced its market position.
  • His strategic decisions and business initiatives played a significant role in the growth and success of Ranbaxy Labs.

Question 45

Which one of the following formula is appropriate to determine the market price per share as per Walter Model of dividend?

  1. AOption (a)

    P=DIVK+r(EPS−DIV)K\rm P=\frac{DIV}{K}+r\frac{(EPS-DIV)}{K}

  2. BOption (b)

    P=(EPS−DIV)K+r(DIV)K\rm P=\frac{(EPS-DIV)}{K}+r\frac{(DIV)}{K}

  3. COption (c)

    P=DIVK+r(EPS−DIV)/KK\rm P=\frac{DIV}{K}+r\frac{(EPS-DIV)/K}{K}

  4. DOption (d)

    P = DIV + r/K (EPS - DIV)

View answer & explanation

Correct answer

Answer: (c)C.

P=DIVK+r(EPS−DIV)/KK\rm P=\frac{DIV}{K}+r\frac{(EPS-DIV)/K}{K}

Why this answer is correct

The correct answer is P=DIVK+r(EPS−DIV)/KK\rm P=\frac{DIV}{K}+r\frac{(EPS-DIV)/K}{K}

Key Points

  • The Walter Model, formulated by James E.
  • Walter, proposes that the choice of dividend policies by a company affects its value.
  • The model is based on the relationship between the company's return on investment (r), its cost of capital or required rate of return (k), and the dividend payout ratio.
  • The key formula to determine the price per share PP P

P under the Walter Model is:

  • P=DIVK+r(EPS−DIV)/KK\rm P=\frac{DIV}{K}+r\frac{(EPS-DIV)/K}{K}

Additional Information

  • Option 1: P=DIVK+r(EPS−DIV)K\rm P=\frac{DIV}{K}+r\frac{(EPS-DIV)}{K}
  • DIV÷K: Represents the present value of an infinite stream of dividends if they remain constant.
  • rK(EPS−DIV)rK(EPS−DIV) rK\frac{r}{K} (EPS - DIV)

: Represents the value added from reinvesting the retained earnings (EPS - DIV) at the internal rate of return rr r

r. However, this term is incorrectly structured because it suggests that both the dividend and the return on retained earnings are discounted by KK K

, which doesn't match the standard structure of the Walter Model where the term involving rr r

 should directly multiply the retained earnings.

  • Option 2: P=(EPS−DIV)K+r(DIV)K\rm P=\frac{(EPS-DIV)}{K}+r\frac{(DIV)}{K}
  • EPS−DIV÷​K: This incorrectly suggests that the value of the company is based on the retained earnings alone, discounted by the cost of capital KK K

, which isn't a typical interpretation in dividend models.

  • DIVK×rDIVK×r $\frac{DIV}{K} \times r$

: This term is incorrectly representing the impact of dividends. It improperly multiplies the discount rate of dividends by rr r

r, which conceptually doesn't align with dividend valuation models where rr r

r should affect the retained earnings and not the dividends.

  • Option 4: P = DIV + r/K (EPS - DIV)
  • DIV: This term is not discounted, implying that it represents the immediate dividend payout without considering the time value of money.
  • rK(EPS−DIV)rK(EPS−DIV) rK\frac{r}{K} (EPS - DIV)

: While meant to reflect the additional value from reinvested earnings, the term rKrK rK\frac{r}{K}

 is incorrectly placed or structured. It should ideally be rKrK rK\frac{r}{K}

 multiplied directly by the retained earnings, representing their value assuming a perpetual growth at rate rr r

.

Question 46

Which of the following classifications have been made of enterprises (Industries) under the Micro, Small and Medium Enterprises Development (MSMED) Act?

A. Micro Enterprises

B. Small Enterprises

C. Medium Enterprises

D. Tiny Enterprises

E. Large Enterprises

Choose the correct answer from the options given below:

  1. AOption (a)

    A, B, C, D only

  2. BOption (b)

    A, B, C, E only

  3. COption (c)

    B, C, D, E only

  4. DOption (d)

    A, C, D, E only

View answer & explanation

Correct answer

Answer: (a)A.

A, B, C, D only

Why this answer is correct

The correct answer is 1) A, B, C, D only.

Key PointsLet's analyze each option:

  • Options A, B, C (Micro Enterprises, Small Enterprises, Medium Enterprises):
  • These classifications are correct as per the MSMED Act.
  • The Act categorizes enterprises based on investment in plant and machinery for manufacturing or investment in equipment for services.
  • These categories help in providing various subsidies, schemes, and incentives to support these enterprises.
  • Option D (Tiny Enterprises):
  • This option is correct in the context of common usage in India before the MSMED Act but is not officially recognized under the MSMED Act.
  • "Tiny enterprise" often refers to very small businesses within the micro category, particularly in colloquial or older governmental references.
  • Option E (Large Enterprises):
  • This option is incorrect as "Large Enterprises" are not covered under the MSMED Act.
  • The Act specifically targets Micro, Small, and Medium enterprises, with no provisions or classifications for large enterprises.

Question 47

Which of the following is/are the modes of strategic decision making according to Mintzberg?

A. Entrepreneurial Mode 

B. Adaptive Mode

C. Planning Mode

D. Logical incrementalisation Mode

Choose the correct answer from the options given below:

  1. AOption (a)

    A, B only

  2. BOption (b)

    A, B, C only

  3. COption (c)

    B, C, D only

  4. DOption (d)

    A, C, D only

View answer & explanation

Correct answer

Answer: (b)B.

A, B, C only

Why this answer is correct

The correct answer is  A, B, C only.

Key Points

  • Entrepreneurial Mode:
  • The entrepreneurial mode involves a top-down approach where a single individual or a small group of top executives make most of the strategic decisions.
  • Decisions are driven by the vision and intuition of the leader(s), often leading to bold and risk-taking strategies.
  • In the context of a financial enterprise, this mode can be useful for quickly seizing market opportunities or pivoting in response to emerging trends.
  • Adaptive Mode:
  • The adaptive mode, also known as the "muddling through" approach, focuses on incremental changes and gradual adaptation to environmental changes.
  • Decision-making is decentralized, and involves a lot of negotiation and compromise among various stakeholders.
  • For financial enterprises, this mode is practical for dealing with complexities and uncertainties in markets, enabling them to remain flexible and responsive.
  • Planning Mode:
  • The planning mode is characterized by systematic analysis and formal planning processes. Strategic decisions are made based on thorough data analysis and forecasting.
  • This mode typically involves a formalized decision-making process with detailed plans and budgets.
  • In financial enterprises, adopting the planning mode helps in long-term strategy formation, risk management, and resource allocation.

Additional Information

  • Logical Incrementalism Mode:
  • This is not one of Mintzberg’s modes of strategic decision-making. Logical incrementalism refers to the process of making minor, step-by-step changes in strategy, and was proposed by Quinn, not Mintzberg.
  • Despite not being one of Mintzberg’s modes, logical incrementalism is often recognized in strategic management literature for its practical approach to implementing strategic changes progressively.

Question 48

Which of the following is/are factors to be given weightage viz. ASTEM for evaluating the quality of improvement by Kaizen ?

A. Attitude

B. Safety

C. Productivity

D. Energy Saving

E. Management

Choose the correct answer from the options given below;

  1. AOption (a)

    A, B, C only

  2. BOption (b)

    A, B, C, D only

  3. COption (c)

    B, C, D, E only 

  4. DOption (d)

    A, B, C, D, E

View answer & explanation

Correct answer

Answer: (d)D.

A, B, C, D, E

Why this answer is correct

The correct answer is A, B, C, D, E.

Key Points

  • Attitude (A):
  • Focuses on the change in worker attitude towards their work and improvements, which is crucial for sustaining continuous improvement culture.
  • Safety (B):
  • Refers to the enhancement in workplace safety, reducing accidents and creating a safer environment for employees.
  • Productivity (C):
  • Measures the increase in output and efficiency, a primary goal of Kaizen by eliminating waste and optimizing processes.
  • Energy Saving (D):
  • Emphasizes the importance of reducing energy consumption as part of process improvement, contributing to cost savings and environmental sustainability.
  • Management (E):
  • Involves the improvement in management practices, enhancing decision-making and overall organizational performance.

Incorrect Options:

  • Option 1 (A, B, C only):
  • Incorrect because it omits two critical components of Kaizen evaluation: Energy Saving (D) and Management (E).
  • Option 2 (A, B, C, D only):
  • Fails to include Management (E), which is key to sustaining improvements and aligning organizational goals with Kaizen practices.
  • Option 3 (B, C, D, E only):
  • This option excludes Attitude (A), which is essential as it reflects the cultural and mindset shifts necessary for Kaizen's success.

Question 49

Arrange the steps of PEST analysis in proper sequence.

A. Understand a category's relevant trends.

B. Distill lively issues from the identified trends.

C. Understand trends interdependencies.

D. Forecast the direction of issues.

E. Derive implications for the organisation.

Choose the correct answer from the options given below:

  1. AOption (a)

    A, C, B, D, E

  2. BOption (b)

    B, A, D, C, E

  3. COption (c)

    C, A, D, E, B

  4. DOption (d)

    E, D, B, A, C

View answer & explanation

Correct answer

Answer: (a)A.

A, C, B, D, E

Why this answer is correct

The correct answer is 'A, C, B, D, E'.

Key Points

  • Understand a category's relevant trends (A):
  • This is the initial step where trends relevant to the organization's industry are identified, providing a foundational understanding of the external environment.
  • Understand trends interdependencies (C):
  • Once trends are identified, it's crucial to understand how these trends interact with one another, impacting the organization's strategic decisions.
  • Distill lively issues from the identified trends (B):
  • After understanding the interdependencies, specific issues that are most relevant and have significant implications are distilled for further analysis.
  • Forecast the direction of issues (D):
  • The next step involves forecasting how these issues might evolve in the future, helping in proactive planning and strategy formulation.
  • Derive implications for the organisation (E):
  • Finally, implications for the organization are derived, translating the analysis into actionable strategies that address the forecasted issues.

Incorrect Options:

  • Option 2 (B, A, D, C, E):
  • Incorrect as it starts with distilling issues before understanding the relevant trends, which is impractical without prior knowledge of the trends.
  • Option 3 (C, A, D, E, B):
  • Misordered because it suggests forecasting the direction of issues before distilling the lively ones from identified trends, which disrupts the logical progression of analysis.
  • Option 4 (E, D, B, A, C):
  • Incorrect as it begins with deriving implications, which is not possible without first identifying and analyzing the trends and issues.

Question 50

The basic control process involves :

A. Establishment of standard

B. Feedback

C. Correction of deviation

D. Feed forward

E. Correction of Strategy

Choose the correct answer from the options given below:

  1. AOption (a)

    A and B only

  2. BOption (b)

    C and D only

  3. COption (c)

    A, B and E only

  4. DOption (d)

    A and C only

View answer & explanation

Correct answer

Answer: (d)D.

A and C only

Why this answer is correct

The correct answer is  A and C only.

Key PointsLet's analyze each statement: 

  • Establishment of standard
  • This statement is correct because:
  • It involves setting benchmarks or standards to measure performance.
  • Standards are critical as they provide a target against which actual performance is measured.
  • These are foundational to the control process as they set the expectations that need to be achieved.
  • Feedback
  • This statement is incorrect because:
  • While feedback is a part of the overall control process, it is typically a result of the monitoring phase where actual performance is compared with standards.
  • Feedback itself does not establish control but is a mechanism to inform the need for it.
  • In the context of the options provided, feedback alone is not a direct answer to the basic control process without the action of comparing or adjusting based on the feedback.
  • Correction of deviation
  • This statement is correct because:
  • It directly refers to taking corrective actions when deviations from standards are identified.
  • This is a core aspect of the control process, aimed at ensuring that actions are aligned with the set standards.
  • Corrective measures are essential to bring performance back to desired levels.
  • Feed forward
  • This statement is incorrect because:
  • Feed forward is a type of control that involves anticipating problems before they occur and implementing preventive measures.
  • Although a part of broader control strategies, it is not typically considered in the basic control process focused on standards and corrections.
  • It is more proactive, whereas the basic control process often reacts to deviations after they occur.
  • Correction of Strategy
  • This statement is incorrect because:
  • While strategic corrections can be a part of organizational control, it generally pertains to high-level changes rather than basic control processes.
  • The basic control process involves more operational or tactical adjustments rather than strategic overhauls.
  • This aspect usually comes into play when there are fundamental shifts required in the approach or direction of the organization.

Question 51

Which of the following is/are components of strategy for a firm according to Igor Ansoff?

A. Product Market Scope

B. Growth vector

C. Competitive Advantage

D. Synergy

Choose the correct answer from the options given below:

  1. AOption (a)

    A, B only

  2. BOption (b)

    A, B, C only

  3. COption (c)

    B, C, D only

  4. DOption (d)

    A, B, C, D

View answer & explanation

Correct answer

Answer: (a)A.

A, B only

Why this answer is correct

The correct answer is A, B only.

Key Points Let's analyze each option:

  • Product Market Scope
  • This statement is correct because:
  • Product Market Scope refers to the range of products and markets a firm chooses to compete in.
  • It is a fundamental part of strategic planning, focusing on where to compete.
  • Growth Vector
  • This statement is correct because:
  • Growth Vector is a component described by Ansoff as the direction of business growth through existing or new products and markets.
  • It indicates how a company can grow given its current market and product mix.
  • Competitive Advantage
  • This statement is incorrect because:
  • While competitive advantage is critical to strategy, it is not specifically mentioned by Igor Ansoff as a component of his strategic management framework.
  • Competitive advantage involves how a firm can perform better than its competitors in the chosen market areas.
  • Synergy
  • This statement is incorrect because:
  • Ansoff mentions synergy as a result of effective strategy implementation, but it is not a direct component of the initial strategy formulation.
  • Synergy refers to the added value that is generated by the whole being greater than the sum of its parts, often through integration of new acquisitions or effective collaboration between business units.

Question 52

Match List - I with List - II.

List - IList - II
A.Securities premiumI.Current liabilities
B.PatentII.Current Assets
C.Short term loan and advancesIII.Intangible Assets
D.Trade paybleIV.Reserve and surplus

Choose the correct answer from the options given below:

  1. AOption (a)

    A - I, B - II, C - III, D - IV

  2. BOption (b)

    A - IV, B - III, C - II, D - I

  3. COption (c)

    A - III, B - IV, C - II, D - I

  4. DOption (d)

    A - I, B - III, C - IV, D - II

View answer & explanation

Correct answer

Answer: (b)B.

A - IV, B - III, C - II, D - I

Why this answer is correct

The correct answer is 'A - IV, B - III, C - II, D - I'.

Key Points

  • Securities Premium (A) matches with Reserve and Surplus (IV).
  • Securities premium refers to the amount received by a company over and above the face value of its shares.
  • This amount is recorded under 'Reserve and Surplus' in the company's balance sheet.
  • It represents additional paid-in capital that is not distributable as dividends.
  • This premium is often used by companies for purposes like writing off preliminary expenses, buying back shares, etc.
  • Patent (B) matches with Intangible Assets (III).
  • A patent is an exclusive right granted for an invention, which provides the patent owner with the right to decide how the invention can be used by others.
  • In accounting, patents are categorized as intangible assets due to their non-physical nature but identifiable value and benefits to the company.
  • Patents are amortized over their useful lives, reflecting their consumption of economic benefits.
  • They enhance the company's value by giving it a competitive edge in the market.
  • Short term loan and advances (C) matches with Current Assets (II).
  • Short term loans and advances are financial assets that are expected to be realized in cash or expected to be sold or consumed within one year.
  • They are classified under current assets as they are readily convertible into cash or are close to their maturity date.
  • This classification helps in assessing the liquidity position of a company.
  • They can include advances to suppliers or employees, short-term loans to other entities, etc.
  • Trade payable (D) matches with Current Liabilities (I).
  • Trade payables are amounts owed by a company to its suppliers or vendors for goods and services received.
  • These are classified as current liabilities because they are usually due within a year.
  • Managing trade payables efficiently is crucial for maintaining good supplier relationships and effective cash flow management.
  • They are an integral part of working capital management.

Question 53

The factors that cause stress are called stressors. Which among the following are Organisational Stressors?

A. Task demands

B. Role demands

C. Interpersonal demands

D. Type A personality

E. Structure of the organisation

Choose the correct answer from the options given below:

  1. AOption (a)

    A, B, D, E only

  2. BOption (b)

    A, B, C, E only

  3. COption (c)

    B, D, E, C only

  4. DOption (d)

    B, C, D, E only

View answer & explanation

Correct answer

Answer: (b)B.

A, B, C, E only

Why this answer is correct

The correct answer is A, B, C, E only.

Key PointsLet's analyze each option: 

  • Task demands (A)
  • This option is correct because:
  • Task demands refer to the pressures placed on employees as a result of the nature of their job, including workload and complexity of tasks.
  • These are common sources of stress within an organisation, affecting how individuals cope with job responsibilities.
  • Role demands (B)
  • This option is correct because:
  • Role demands involve the stress derived from the role an individual plays in the organisation, such as role ambiguity and role conflict.
  • Understanding one's role clearly is essential for reducing stress and enhancing performance.
  • Interpersonal demands (C)
  • This option is correct because:
  • Interpersonal demands pertain to stresses caused by interactions with coworkers and managers, including lack of social support and workplace conflicts.
  • Effective communication and a supportive environment can mitigate these stressors.
  • Type A personality (D)
  • This option is incorrect because:
  • Type A personality refers to a temperament characterized by high levels of competitiveness, self-motivation, and a sense of urgency, which is an individual, not organisational, stressor.
  • It does not inherently belong to the organisational framework but affects how individuals react to organisational stressors.
  • Structure of the organisation (E)
  • This option is correct because:
  • The structure of the organisation includes the hierarchy, rules, and procedures that can act as stressors due to rigidity or complexity.
  • Organisational structure impacts the flow of information and decision-making processes, which can cause stress if not well-designed.

Question 54

Match List - I with List - II.

List - I (Test)List - II (Meaning)
A.Chi-Square TestI.Test is applicable when the objective is to compare samples from two population and samples are matched pairs.
B.Sign TestII.Test is used for comparing the populations that require no assumptions about the population probability distribution
C.Krushal-Wallis H Test.III.Used to compare the mean of two samples drawn from two independent population
D.Mann-Whitney U TestIV.Test of goodness-of-fit

Choose the correct answer from the options given below:

  1. AOption (a)

    A - IV, B - II, C - I, D - III

  2. BOption (b)

    A - IV, B - I, C - III, D - II

  3. COption (c)

    A - IV, B - III, C - I, D - II

  4. DOption (d)

    A - III, B - IV, C - II, D - I

View answer & explanation

Correct answer

Answer: (a)A.

A - IV, B - II, C - I, D - III

Why this answer is correct

The correct answer is A-IV, B-II, C-I, D-III.

Key Points

  • Chi-Square Test (A) matches with Test of goodness-of-fit (IV).
  • The Chi-Square Test is used to determine whether there is a significant association between categorical variables.
  • It tests the goodness-of-fit of the observed distribution to an expected distribution.
  • Commonly applied in scenarios involving contingency tables.
  • Useful in fields like genetics, survey analysis, and market research for categorical data analysis.
  • Sign Test (B) matches with Test is used for comparing the populations that require no assumptions about the population probability distribution (II).
  • The Sign Test is a non-parametric test used to compare the median of a sample to a known standard or between paired samples.
  • It does not require the assumption of normality, making it robust for non-normal data distributions.
  • Applicable for matched pair or related sample scenarios.
  • Used for hypothesis testing when the data is ordinal or when the sample size is small.
  • Krushal-Wallis H Test (C) matches with Test is applicable when the objective is to compare samples from two population and samples are matched pairs (I).
  • The Krushal-Wallis H Test is a non-parametric method for testing whether samples originate from the same distribution.
  • The test compares three or more independent samples of equal or different sample sizes.
  • It extends the Mann-Whitney U Test to more than two groups.
  • Used to determine if there are statistically significant differences between the groups.
  • Mann-Whitney U Test (D) matches with Used to compare the mean of two samples drawn from two independent populations (III).
  • The Mann-Whitney U Test is a non-parametric test for assessing whether two independent samples come from the same distribution.
  • It compares the mean ranks of the two samples, suitable for ordinal data.
  • Often used as an alternative to the two-sample t-test when data assumptions such as normality are not met.
  • Useful in research fields like medicine, social sciences, and psychology.

Question 55

Arrange the Institutions for entrepreneurship development with the year of establishment from earlier to latest.

A. Small Industries Development Organisation (SIDO)

B. World Association of Small and Medium Enterprises (WASME)

C. Entrepreneurship Development Institute of India (EDII)

D. National Small Scale Industries Corporation (NSIC)

E. Indian Council of Small Industries (ICSI)

Choose the correct answer from the options given below:

  1. AOption (a)

    A, C, B, D, E

  2. BOption (b)

    A, D, E, B, C

  3. COption (c)

    C, D, A, B, E

  4. DOption (d)

    B, A, C, D, E

View answer & explanation

Correct answer

Answer: (b)B.

A, D, E, B, C

Why this answer is correct

The correct answer is 'A, D, E, B, C'.

Key Points

  • Small Industries Development Organisation (SIDO) - Earliest:
  • Established as a central agency under the Ministry of Small Scale Industries.
  • Plays a critical role in advocating for small industry policies.
  • SIDO is instrumental in the coordination of activities for the promotion and growth of small industries.
  • National Small Scale Industries Corporation (NSIC):
  • NSIC works to promote aid and foster the growth of small industries in India.
  • It provides small enterprises with machinery on hire-purchase terms and assists in export activities.
  • Indian Council of Small Industries (ICSI):
  • Focuses on the promotion of cottage and small scale industries.
  • ICSI provides a range of support services including marketing, training, and consultancy.
  • World Association of Small and Medium Enterprises (WASME):
  • An international NGO that advocates for the growth and development of small and medium enterprises globally.
  • WASME plays a key role in networking and policy advocacy at an international level.
  • Entrepreneurship Development Institute of India (EDII):
  • Established to provide training, research, and institutional support for entrepreneurship development.
  • EDII is a national resource organization dedicated to entrepreneurship education, training, and research.

Question 56

Match List - I with List - II.

List - I (Negotiation Result)List - II (Meaning)
A.Win-loseI.Both Parties get what they want, the parties believe in mutual gain.
B.Lose-winII.Both parties lose or do-not get what they
want and reflect an attitude to take it or leave it.
C.Lose-LoseIII.The negotiating parties think that 'winning is every thing' or winning is the only thing.
D.Win-winIV.One Party achieves most and other party loses or gain very little.

Choose the correct answer from the options given below:

  1. AOption (a)

    A - III, B - IV, C - II, D - I

  2. BOption (b)

    A - II, B - III, C - I, D - IV

  3. COption (c)

    ​A - I, B - II, C - III, D - IV

  4. DOption (d)

    A - III, B - II, C - IV, D - I

View answer & explanation

Correct answer

Answer: (a)A.

A - III, B - IV, C - II, D - I

Why this answer is correct

The correct answer is 'A-III, B-IV, C-II, D-I'.

Key Points

  • Win-lose (A) matches with The negotiating parties think that 'winning is everything' or winning is the only thing (III).
  • In a win-lose scenario, one party achieves its goals at the expense of the other.
  • This approach often involves competition and a lack of cooperation between the parties.
  • The focus is on personal gain rather than mutual benefit.
  • It can lead to resentment and damaged relationships in the long term.
  • Lose-win (B) matches with One Party achieves most and other party loses or gain very little (IV).
  • In a lose-win scenario, one party prioritizes the other's needs over their own.
  • This often happens when one party is more accommodating or less assertive.
  • The result can lead to an imbalance where one party benefits significantly more.
  • It can create a precedent for future negotiations, potentially disadvantaging the more accommodating party.
  • Lose-Lose (C) matches with Both parties lose or do not get what they want and reflect an attitude to take it or leave it (II).
  • In a lose-lose scenario, neither party achieves their desired outcome.
  • This can result from inflexibility or a breakdown in negotiations.
  • Both parties may feel dissatisfied with the result.
  • It reflects a failure to find a mutually beneficial solution.
  • Win-win (D) matches with Both Parties get what they want, the parties believe in mutual gain (I).
  • In a win-win scenario, both parties achieve their goals and benefit from the negotiation.
  • This approach fosters cooperation and mutual respect.
  • It focuses on finding solutions that satisfy the interests of all parties involved.
  • Win-win negotiations tend to strengthen relationships and build trust for future interactions.

Question 57

Who among the following proposed Structuralist theory of Inflation?

  1. AOption (a)

    Myrdal and Streeten

  2. BOption (b)

    Keynes

  3. COption (c)

    Miton Friedman

  4. DOption (d)

    Fritz Machlup

View answer & explanation

Correct answer

Answer: (a)A.

Myrdal and Streeten

Why this answer is correct

The correct answer is Myrdal and Streeten.

Key Points

  • Myrdal and Streeten proposed the Structuralist theory of Inflation:
  • The Structuralist theory looks at inflation from the perspective of economic structures, emphasizing the role of factors like production bottlenecks, sectoral imbalances, and income distribution in causing inflation.
  • This theory differs from demand-pull and cost-push theories by focusing on the structural aspects of the economy that can lead to inflation even without excessive aggregate demand.
  • It particularly highlights how developing countries with rigid economic structures can experience inflation due to these structural imbalances.
  • Myrdal and Streeten are credited with this approach, providing insights into how inflation is not merely a monetary phenomenon but also deeply rooted in economic structure and policy frameworks.

Additional Information

  • John Maynard Keynes:
  • Keynes, associated with the Keynesian school of economics, focused on aggregate demand as the principal factor influencing economic activity and inflation.
  • His theories primarily discuss how insufficient aggregate demand can lead to unemployment, whereas excess demand can cause inflation, diverging from the structuralist perspective.
  • Milton Friedman:
  • Friedman is known for his role in the Monetarist school, which views inflation as a monetary phenomenon caused by too much money chasing too few goods.
  • This view contrasts with the Structuralist theory, which sees inflation as rooted in structural economic problems rather than purely monetary issues.
  • Fritz Machlup:
  • Machlup contributed to various areas of economic theory, including information dissemination's role in markets but is not directly linked to foundational theories of inflation like Structuralism.

Question 58

Who has given/suggested the 7-S framework for organisational change?

  1. AOption (a)

    MC Kinsey

  2. BOption (b)

    Peter Drucker 

  3. COption (c)

    Dale Yoder

  4. DOption (d)

    Mintzberg

View answer & explanation

Correct answer

Answer: (a)A.

MC Kinsey

Why this answer is correct

The correct answer is MC Kinsey.

Key Points

  • 7-S Framework by McKinsey:
  • The 7-S Framework was developed by consultants at McKinsey & Company, including Tom Peters and Robert Waterman.
  • It focuses on seven internal aspects of an organization that need to be aligned: Strategy, Structure, Systems, Shared Values, Skills, Style, and Staff.
  • In a financial enterprise, this model can be used to ensure that all elements are aligned towards financial goals, risk management, and regulatory compliance.
  • It helps financial firms in navigating complex environments by ensuring that all parts of the organization are moving towards common objectives.

Additional Information

  • Peter Drucker:
  • Known for his extensive work in management theory, Drucker's contributions focus more on management practices and the concept of the knowledge worker, which are not directly related to the 7-S framework.
  • Dale Yoder:
  • Yoder is recognized for his work in human resources and industrial relations rather than organizational structure frameworks like the 7-S model.
  • Mintzberg:
  • Henry Mintzberg is famed for his theories on business and organizational structure, notably the configuration model of organizational structure, which differs from the McKinsey 7-S Framework.

Question 59

Methods of Demand forecasting include:

A. Consumer Survey Method

B. Market experiments

C. Econometric method

D. General opinion

E. Fluctuations less market

Choose the correct answer from the options given below:

  1. AOption (a)

    A, B and C only

  2. BOption (b)

    A, D and E only

  3. COption (c)

    C, D and E only

  4. DOption (d)

    B, C and D only

View answer & explanation

Correct answer

Answer: (a)A.

A, B and C only

Why this answer is correct

The correct answer is A, B, and C only.

Key PointsLet's analyze each option:

  • Options A (Consumer Survey Method), B (Market Experiments), C (Econometric method):
  • These methods are well-recognized techniques for forecasting demand.
  • Consumer Survey Method: This involves asking consumers directly about their future purchasing plans.
  • Market Experiments: This method tests consumer reactions to changes in price or other variables in a controlled environment.
  • Econometric Method: Uses statistical models that analyze historical data and variables influencing demand to predict future trends.
  • Option D (General Opinion):
  • This option is generally considered less formal and less reliable than systematic forecasting methods.
  • Relies on subjective judgments which may not be consistent or scientifically validated.
  • Option E (Fluctuations less Market):
  • This option does not correspond to a recognized method of demand forecasting.
  • Seems to be a misunderstanding or incorrect reference, as no established forecasting methodology goes by this name.

Question 60

Which among the following is NOT needed in Communication?

  1. AOption (a)

    To establish and disseminate the goals of an enterprise

  2. BOption (b)

    To develop plans for their achievement

  3. COption (c)

    To transfer information overload

  4. DOption (d)

    To control performance

View answer & explanation

Correct answer

Answer: (c)C.

To transfer information overload

Why this answer is correct

The correct answer is To transfer information overload.

Key Points

  • To transfer information overload:
  • Involves conveying more information than is necessary or manageable.
  • Can lead to confusion, decreased productivity, and poor decision-making.
  • Counterproductive to effective communication in financial enterprises, where clarity and precision are crucial.
  • Effective communication focuses on relevant, concise, and actionable information.

Additional Information

  • To establish and disseminate the goals of an enterprise:
  • Essential for aligning the organization’s direction and motivating employees.
  • Ensures everyone is aware of the enterprise’s objectives and their roles in achieving them.
  • Facilitates coordinated efforts and strategic planning in financial enterprises.
  • To develop plans for their achievement:
  • Provides a roadmap for reaching enterprise goals.
  • Involves setting actionable steps, resources, and timelines.
  • Crucial for guiding financial enterprises in implementing strategies efficiently.
  • To control performance:
  • Involves monitoring, measuring, and adjusting activities to meet goals.
  • Ensures that the enterprise stays on track and achieves desired outcomes.
  • Vital for maintaining accountability and improving processes in financial enterprises.

Question 61

Which type of Intrapreneur is/are task-oriented and dedicated to their work?

  1. AOption (a)

    Employee Intrapreneur

  2. BOption (b)

    Creator Intrapreneur

  3. COption (c)

    Doers Intrapreneur​

  4. DOption (d)

    Implementers Intrapreneur

View answer & explanation

Correct answer

Answer: (c)C.

Doers Intrapreneur​

Why this answer is correct

The correct answer is Doers Intrapreneur.

Key Points

  • Doers Intrapreneur:
  • Doers Intrapreneurs are known for their practical approach and are highly task-oriented.
  • They focus intently on executing tasks and projects, often driving significant advancements within their departments or areas of responsibility in a financial enterprise.
  • Their dedication to their work ensures that they consistently achieve results and effectively manage resources to meet organizational goals.
  • This type of intrapreneur is crucial for implementing and operationalizing new ideas, making them indispensable in dynamic financial environments.

Additional Information

  • Employee Intrapreneur:
  • Employee Intrapreneurs may also be committed to their work but typically focus more on innovation within the confines of their existing roles rather than the hands-on execution of tasks.
  • Creator Intrapreneur:
  • Creators are usually the visionaries who come up with new ideas and business models but may not necessarily focus on the day-to-day tasks needed to turn these ideas into reality.
  • Implementers Intrapreneur:
  • While closely related to Doers, Implementers primarily focus on the strategic side of executing new projects, often overseeing the project rather than being involved in the direct tasks.

Question 62

Which of the following is/are correct about free Trade?

A. Free Trade attracts foreign capital.

B. Free Trade removes chances of monopolistic tendencies.

C. Free Trade provides maximum protection to the interest of consumers.

D. Free Trade leads to unfair distribution of wealth.

Choose the correct answer from the options given below:

  1. AOption (a)

    A, B, C only

  2. BOption (b)

    A, C, D only

  3. COption (c)

    B, C, D only

  4. DOption (d)

    A, B, D only

View answer & explanation

Correct answer

Answer: (b)B.

A, C, D only

Why this answer is correct

The correct answer is A, C, D only.

Key PointsLet’s analyze each statement:

  • Free Trade attracts foreign capital.
  • This statement is correct because:
  • Free trade policies often include reduced tariffs and fewer restrictions, making countries more attractive to foreign investors and businesses.
  • Increased market access and economic integration under free trade can draw foreign capital seeking new opportunities.
  • Foreign direct investment (FDI) flows are typically higher in open economies with more liberal trade practices.
  • Countries engaging in free trade may see improvements in infrastructure and business environments, further attracting foreign capital.
  • Free Trade removes chances of monopolistic tendencies.
  • This statement is incorrect because:
  • While free trade promotes competition, it does not necessarily eliminate monopolistic practices.
  • Large multinational corporations can still dominate markets due to economies of scale and other competitive advantages.
  • Without adequate regulation, free trade can sometimes lead to the consolidation of market power in the hands of a few entities.
  • Monopolies can still form in industries with high barriers to entry, even under free trade conditions.
  • Free Trade provides maximum protection to the interest of consumers.
  • This statement is correct because:
  • Free trade encourages competition, which can lead to lower prices for consumers due to the increased supply of goods and services.
  • Consumers benefit from a wider variety of products and services available in an open market.
  • Competition drives innovation and improves the quality of goods, enhancing consumer choice.
  • However, some consumers might face negative impacts if domestic industries suffer due to increased foreign competition.
  • Free Trade leads to unfair distribution of wealth.
  • This statement is correct because:
  • Free trade can exacerbate income inequality within and between countries.
  • Wealthy nations and individuals often benefit more from free trade due to better access to resources, technology, and markets.
  • Low-income and developing countries may struggle to compete, leading to a concentration of wealth in more developed regions.
  • Job losses in certain sectors due to foreign competition can disproportionately affect less skilled workers.

Question 63

Arrange the steps in Recruitment and Selection process from start to end: 

A. Employment planning and forecasting.

B. Applicants complete application forms.

C. Building a pool of candidates

D. Using selection tools

E. Candidates become employees

F. Interviewing candidates to make final choice

Choose the correct answer from the options given below:

  1. AOption (a)

    A, B, C, D, E, F

  2. BOption (b)

    A, C, B, D, F, E 

  3. COption (c)

    A, B, D, E, C, F

  4. DOption (d)

    A, C, F, B, D, E

View answer & explanation

Correct answer

Answer: (b)B.

A, C, B, D, F, E 

Why this answer is correct

The correct answer is A, C, B, D, F, E.

Key PointsLet's analyze each option: 

  • Option 1: A, B, C, D, E, F
  • Begins correctly with employment planning and forecasting.
  • However, it incorrectly places applicants completing application forms before building a pool of candidates.
  • Building a candidate pool should precede individual application completions as it forms the base from which specific applications are invited.
  • This sequence disrupts the logical flow by placing final interviews (F) after candidates become employees (E), which is impractical.
  • Option 2: A, C, B, D, F, E
  • Starts with employment planning and forecasting, correctly setting the groundwork for recruitment.
  • Correctly places building a pool of candidates before individual application completions, maintaining logical order.
  • Selection tools and interviewing are appropriately sequenced to evaluate and finalize the candidate selection before employment.
  • Ends with candidates becoming employees, accurately reflecting the final step in the recruitment and selection process.
  • Option 3: A, B, D, E, C, F
  • Starts correctly but misplaces the order of building a pool of candidates and interviewing.
  • Incorrectly suggests that candidates become employees before the final interview stage.
  • Disorganizes critical steps, undermining the purpose of the selection process.
  • This sequence shows a misunderstanding of the recruitment flow, where candidates becoming employees before final selection is illogical.
  • Option 4: A, C, F, B, D, E
  • Correctly starts with employment planning but incorrectly sequences interviewing before application completion.
  • Impractical to interview candidates prior to them completing application forms as detailed information from applications often guides the interview process.
  • Using selection tools after applications and interviews disrupts the typical evaluation process needed to inform the interviews.
  • Does not follow a logical or practical order for conducting effective recruitment and selection.

Important Points Understanding Recruitment and Selection Process:

  1. Employment Planning and Forecasting: Identifies the need for new hires and anticipates the skills and numbers required.
  2. Building a Pool of Candidates: Gathers potential candidates through various sourcing strategies.
  3. Applicants Complete Application Forms: Collects detailed information from potential hires, necessary for further evaluation.
  4. Using Selection Tools: Includes tests and assessments to measure candidates' suitability for the position.
  5. Interviewing Candidates to Make Final Choice: Conducts personal interactions to assess candidates' fit for the organizational culture and job specifics.
  6. Candidates Become Employees: The final step involves the formal hiring and induction of selected candidates into the organization.

Question 64

Who has firstly used the word 'Terms of Trade'?

  1. AOption (a)

    Adam Smith

  2. BOption (b)

    Alfred Marshall

  3. COption (c)

    A. C. Pigou 

  4. DOption (d)

    Frank William Taussing

View answer & explanation

Correct answer

Answer: (d)D.

Frank William Taussing

Why this answer is correct

The correct answer is Frank William Taussing.

Key Points

  • Frank William Taussig:
  • Taussig is credited with first using the term "Terms of Trade" in his economic analyses.
  • His work primarily explored how countries exchange goods and services, fundamentally shaping international trade theories.
  • "Terms of Trade" is a critical concept for financial enterprises as it influences decisions on currency exchange, investment, and market entry strategies in different countries.
  • Understanding these terms helps firms optimize their supply chains and improve profitability in international markets.

Additional Information

  • Adam Smith:
  • While a foundational figure in economic theory, Smith's work did not specifically introduce the term "Terms of Trade". His theories primarily laid the groundwork for modern economics.
  • Alfred Marshall:
  • Marshall is known for his principles of economics, but his focus was more on microeconomic concepts like supply and demand, rather than the specific term "Terms of Trade".
  • A. C. Pigou:
  • Pigou's expertise was in welfare economics, not directly in the area of trade terms. His significant contributions are in the field of externalities and economic welfare.

Question 65

Which of the following are correct formula of Break Even Point (B.E.P.)?

A. B.E.P. = Fixed costp/v Ratio\rm \frac{Fixed \ cost}{p/v\ Ratio}

B. B.E.P. = Fixed cost1−variable costsale\rm \frac{Fixed \ cost}{1-\frac{variable\ cost}{sale}}

C. B.E.P. = change in profitchange in sales\rm \frac{change\ in\ profit}{change\ in\ sales}

D. B.E.P. = Fixed costContribution per unit\rm \frac{Fixed\ cost}{Contribution\ per\ unit}

E. B.E.P. = Actual sale - Margin of safety

Choose the correct answer from the options given below:

  1. AOption (a)

    A, B, C, D only

  2. BOption (b)

    A, C, D, E only

  3. COption (c)

    A, B, D, E only

  4. DOption (d)

    B, C, E only

View answer & explanation

Correct answer

Answer: (c)C.

A, B, D, E only

Why this answer is correct

The correct answer is A, B, D, E only.

Key PointsLet's analyze each statement:

  • B.E.P. = Fixed cost ÷ (p/v Ratio)
  • This statement is correct because:
  • The p/v ratio stands for the price over variable cost ratio (Contribution Margin Ratio).
  • It accurately represents the relationship between fixed costs and contribution margin per unit.
  • This formula is widely used in break-even analysis.
  • B.E.P. = Fixed cost ÷ (1−variable cost/sale)
  • This statement is correct because:
  • (1 - variable cost/sale) is another way of expressing the contribution margin ratio.
  • It shows how much each unit contributes to covering fixed costs after variable costs are covered.
  • It effectively calculates the break-even point in terms of sales value.
  • B.E.P. = change in profit ÷ change in sales
  • This statement is incorrect because:
  • Change in profit divided by change in sales calculates the contribution margin ratio, not the B.E.P.
  • The break-even point is specifically concerned with covering fixed costs, not just any profit change per sales increase.
  • This formula is not used in standard break-even analysis.
  • B.E.P. = Fixed cost ÷ Contribution per unit
  • This statement is correct because:
  • Contribution per unit is the selling price per unit minus the variable cost per unit.
  • It measures how much each unit sale contributes toward fixed costs and profit.
  • This classic formula determines the break-even point in units.
  • B.E.P. = Actual sale - Margin of safety
  • This statement is correct because:
  • Margin of safety is the difference between actual sales and break-even sales.
  • Subtracting margin of safety from actual sales yields the break-even point.
  • This formula is useful for analyzing how far sales can drop before reaching the break-even point.

Question 66

Match List - I with List - II.

List - I (Action)List - II (Cluster)
A.Complying with safety, Health and security regulations.I.Doing anything improper that will harm the organisation
B.Making decisions without regard for personal gainII.Customer centric
C.Conveying true claims in products advertisementIII.Becoming a dependable organisational citizen
D.Providing products and services of the highest qualityIV.Being good to customer

Choose the correct answer from the options given below:

  1. AOption (a)

    A - III, B - IV, C - II, D - I

  2. BOption (b)

    A - I, B - II, C - III, D - IV

  3. COption (c)

    A - III, B - I, C - IV, D - II

  4. DOption (d)

    A - IV, B - III, C - II, D - I

View answer & explanation

Correct answer

Answer: (c)C.

A - III, B - I, C - IV, D - II

Why this answer is correct

The correct answer is 'A - III, B - I, C - IV, D - II'.

Key Points

  • Complying with safety, Health and security regulations (A) matches with Becoming a dependable organisational citizen (III).
  • Adhering to safety and health regulations ensures a secure work environment, highlighting responsibility and reliability in organizational citizenship.
  • This compliance is crucial for maintaining trust and safety in the workplace, aligning with the broader expectations of an organizational citizen.
  • It demonstrates a proactive approach to upholding standards and protecting colleagues and company assets.
  • Being a dependable organizational citizen involves adhering to rules that benefit the collective group within the company.
  • Making decisions without regard for personal gain (B) matches with Doing anything improper that will harm the organisation (I).
  • Making selfless decisions emphasizes putting organizational interests above personal benefits, which is contrary to engaging in harmful activities.
  • Choosing what is best for the organization, even at a personal cost, showcases integrity and ethical decision-making.
  • This principle actively prevents scenarios where personal gain could lead to decisions detrimental to organizational health.
  • Preventing harm to the organization through ethical decision-making is essential for sustainable success and trust within the organization.
  • Conveying true claims in products advertisement (C) matches with Being good to customer (IV).
  • Honest advertising is crucial for building and maintaining customer trust and satisfaction.
  • Transparency in product claims fosters a positive relationship with customers, reflecting the organization's commitment to customer-centric values.
  • This approach ensures customers feel respected and valued, enhancing their overall experience with the brand.
  • Being good to customers involves fair and honest communication, which is directly linked to how products and services are represented in advertisements.
  • Providing products and services of the highest quality (D) matches with Customer centric (II).
  • Delivering top-quality products and services is a core aspect of being customer-centric, directly affecting customer satisfaction and loyalty.
  • This commitment to quality ensures that the needs and expectations of customers are met or exceeded, central to customer-centric business strategies.
  • Quality products and services reinforce the company's dedication to its customers, enhancing the customer experience and retention.
  • Being customer-centric involves focusing on creating the best possible value for the customers, which is achieved through high-quality offerings.

Question 67

Which of the following Financial Institutions does not provides/belongs to short term agricultural credit?

  1. AOption (a)

    Primary Agricultural Credit Societies

  2. BOption (b)

    Central Co-operative Bank

  3. COption (c)

    State Co-operative Bank

  4. DOption (d)

    ​Central Co-operative Land Mortgage Bank

View answer & explanation

Correct answer

Answer: (d)D.

​Central Co-operative Land Mortgage Bank

Why this answer is correct

The correct answer is Central Co-operative Land Mortgage Bank.

Key Points

  • Central Co-operative Land Mortgage Bank:
  • These banks primarily provide long-term credit for agricultural development.
  • They focus on funding land development projects to increase agricultural productivity, which is not typically short-term credit.
  • The structure and function are geared towards long-term loans and mortgages, different from short-term agricultural needs.

Additional Information

  • Primary Agricultural Credit Societies:
  • Operate at the village level and provide short-term credit to meet the immediate needs of farmers.
  • Focus on helping farmers with seasonal agricultural operations.
  • Central Co-operative Bank:
  • Function as the central financing agency within the district.
  • Provide short-term and medium-term loans to farmers through various schemes.
  • State Co-operative Bank:
  • Operate at the state level and provide support to central cooperative banks with funding and guidance.
  • Offer short-term credits to support agricultural and rural development at a broader scale.

Question 68

If on average 2 customers arrived at shopping mall per minute. What is probability that in a given minute, exactly 3 customers will arrive ? e-2 = .1353

  1. AOption (a)

    .902

  2. BOption (b)

    .1353

  3. COption (c)

    .2076

  4. DOption (d)

    .1804

View answer & explanation

Correct answer

Answer: (d)D.

.1804

Why this answer is correct

The correct answer is .1804.

Key Points

  • Option 1: .902
  • This is the correct answer based on the Poisson distribution formula. ✔️
  • The formula for Poisson distribution is P(X=k) = (λk × e-λ) / k! where λ = 2 and k = 3.
  • Calculating this gives P(X=3) = (23 ×  e-2) / 3! = (8 × .1353) / 6 = .1804 ❌
  • However, the question states that the correct answer is .902, which seems to be incorrect based on the standard calculation.
  • Option 2: .1353
  • This value represents e-2 which is part of the Poisson distribution formula.
  • It is the result of e raised to the power of -2. ✔️
  • But it is not the probability of exactly 3 customers arriving in a given minute.
  • This option does not satisfy the full calculation for the given problem. ❌
  • Option 3: .2076
  • This value does not correspond to the Poisson probability calculation for 3 customers. ❌
  • It could be a distractor value based on incorrect calculations.
  • There is no clear basis in the Poisson formula for this number.
  • This option does not satisfy the correct calculation for the given problem.
  • Option 4: .1804
  • This is the correct calculation of the Poisson probability for exactly 3 customers arriving.
  • Based on the Poisson formula: P(X=3) = (23 * e-2) / 3! ✔️
  • Calculating this gives: (8 ×.1353) / 6 = .1804 ✔️
  • This option is the correct result from the Poisson formula, but it is not the answer provided in the question.

Important Points Understanding Poisson Distribution:

  1. Poisson Distribution: Used to model the probability of a given number of events happening in a fixed interval of time or space.
  2. Formula: P(X=k) = (λk × e-λ) / k! where λ is the average rate (2 customers per minute here) and k is the number of events (3 customers).
  3. Application: Commonly used in fields like telecommunications, traffic engineering, and queueing theory.
  4. Calculation: Requires correct substitution into the formula and careful computation of factorials and exponentials.
  5. Verification: It's crucial to verify calculations to avoid errors in interpretation of probability values.

Question 69

"Dividing a market into distinct groups of buyers on the basis of needs, characteristics or behaviour who might require separate products or Marketing Mixes" is called:

  1. AOption (a)

    Market Segment

  2. BOption (b)

    Market Segmentation

  3. COption (c)

    Marketing Targetting

  4. DOption (d)

    Market Positioning

View answer & explanation

Correct answer

Answer: (b)B.

Market Segmentation

Why this answer is correct

The correct answer is Market Segmentation.

Key Points

  • Market Segmentation:
  • Market Segmentation involves dividing a market into distinct groups of buyers with different needs, characteristics, or behaviors who might require separate products or marketing approaches.
  • In the context of a financial enterprise, segmentation allows companies to tailor financial services and marketing strategies to meet the specific needs of different customer groups, such as retail consumers, small businesses, or large corporations.
  • Effective segmentation can lead to more precise targeting of marketing efforts, improved customer service, and enhanced product development that meets the actual needs of specific segments.
  • For example, a bank might develop different investment products for young professionals compared to those designed for retirees, acknowledging their different financial planning needs and risk tolerances.

Additional Information

  • Market Segment:
  • This refers to the specific group of consumers identified as a result of the market segmentation process. It does not refer to the process itself.
  • Marketing Targeting:
  • Targeting is the process of selecting specific segments to serve once they are defined through segmentation. It focuses on choosing which segments are the most lucrative or aligned with the company’s strengths.
  • Market Positioning:
  • Positioning refers to how a product or service is perceived in the minds of consumers relative to competitors’ offerings. It is about establishing the image or identity of a brand or product so that consumers perceive it in a certain way.

Question 70

Market premium is 7.5 percent, market rate of returns is 15.6, beta is 1.33. What is the value of equity share? 

  1. AOption (a)

    15.6

  2. BOption (b)

    8.1

  3. COption (c)

    28.84

  4. DOption (d)

    18.075

View answer & explanation

Correct answer

Answer: (d)D.

18.075

Why this answer is correct

The correct answer is 18.075.

Key Points

  • Option 1: 15.6
  • The value given is the market rate of return itself, not the value of the equity share. ❌
  • It does not consider the beta and market premium. ❌
  • This option directly equals the given market return, which is not the calculated equity share value. ❌
  • Option 1 does not satisfy the formula required for calculating the equity share value. ❌
  • Option 2: 8.1
  • This value is not calculated using the Capital Asset Pricing Model (CAPM). ❌
  • Invalid because it does not use the beta of 1.33 and the market premium of 7.5%. ❌
  • The value appears significantly lower than the likely expected return. ❌
  • Option 2 also fails to comply with the proper formula of equity valuation. ❌
  • Option 3: 28.84
  • This value seems much higher than the range suggested through CAPM calculation. ❌
  • The figure does use components such as market rate and beta, but incorrectly. ❌
  • This option fails to correctly apply the market premium percentage. ❌
  • Option 3 does not reflect the accurate calculation of the expected return on equity. ❌
  • Option 4: 23.7
  • This value correctly applies the CAPM formula: Expected Return = Risk-Free Rate + Beta * Market Premium. ✔️
  • Using the given risk-free rate (calculated as: 15.6% - 7.5% market premium), Beta of 1.33, and Market Premium of 7.5% correctly yields this value. ✔️
  • The calculation steps are accurate: 8.1% + (1.33 * 7.5%) = 8.1% + 9.975% = 18.075%. ✔️

Note: All the given options are not correct of this question in the official paper. Therefore, the given solution is done as per the question and formula of CAPM Model.

Important Points Let's expand further upon the concepts and calculations relevant to Equity Share Value:

  1. Capital Asset Pricing Model (CAPM): This model helps determine the expected return on equity by considering risk and market conditions.
  2. Formula: Expected Return on Equity = Risk-Free Rate + Beta * Market Premium.
  3. Risk-Free Rate: Inferred from the given data as the market return minus the market premium.
  4. Market Premium: The extra returns expected from holding a market portfolio instead of risk-free assets.
  5. Beta: A measure of how much the equity's return moves relative to the market’s return.

Question 71

Match List - I with List - II.

List - I (Parity)List - II (Meaning)
A.Interest Rate ParityI.A forward exchange rate should be what the foreign exchange market participants expect the future spot rate to be.
B.Purchasing power parityII.In the perfect capital market, real rates will be the same in all countries.
C.Forward rates and futureIII.The exchange rate between two currencies spot rate parity of two countries equal the ratio between the price of goods in these countries.
D.International Fisher effectIV.The relationship between interest rates and exchange rates of two countries.

Choose the correct answer from the options given below:

  1. AOption (a)

    A - IV, B - III, C - I, D - II

  2. BOption (b)

    A - IV, B - III, C - II, D - I

  3. COption (c)

    A - I, B - II, C - III, D - IV

  4. DOption (d)

    A - III, B - IV, C - I, D - II

View answer & explanation

Correct answer

Answer: (a)A.

A - IV, B - III, C - I, D - II

Why this answer is correct

The correct answer is 'A - IV, B - III, C - I, D - II'.

Key Points

  • Interest Rate Parity (A) matches with The relationship between interest rates and exchange rates of two countries (IV).
  • Interest Rate Parity (IRP) theory posits that the difference in interest rates between two countries is equal to the differential between the forward exchange rate and the spot exchange rate.
  • This parity condition ensures that investors receive the same return on investments in different currencies when adjusted for exchange rate risk.
  • IRP is fundamental in foreign exchange markets, affecting currency values and international investment decisions.
  • It prevents arbitrage opportunities, ensuring that no risk-free profit can be made from discrepancies in interest rates.
  • Purchasing Power Parity (B) matches with The exchange rate between two currencies spot rate parity of two countries equal the ratio between the price of goods in these countries (III).
  • Purchasing Power Parity (PPP) theory states that in the long term, exchange rates should move towards the rate that equalizes the prices of an identical basket of goods and services in any two countries.
  • PPP helps in comparing the cost of living between different countries and determining the relative value of currencies.
  • It is used by economists to predict exchange rate movements and evaluate whether a currency is undervalued or overvalued.
  • PPP is based on the law of one price, which asserts that identical goods should have the same price when expressed in a common currency.
  • Forward rates and future (C) matches with A forward exchange rate should be what the foreign exchange market participants expect the future spot rate to be (I).
  • The forward rate is an agreed-upon exchange rate for a currency pair for a future date, reflecting the market's expectations of future spot rates.
  • It is used by businesses and investors to hedge against currency risk by locking in exchange rates for future transactions.
  • Forward rates can provide insights into the market's expectations of future economic conditions and interest rate differentials between countries.
  • The alignment of forward rates with expected future spot rates helps maintain equilibrium in the foreign exchange markets.
  • International Fisher effect (D) matches with In the perfect capital market, real rates will be the same in all countries (II).
  • The International Fisher Effect (IFE) theory suggests that the difference in nominal interest rates between two countries is equal to the expected change in exchange rates between the countries' currencies.
  • It posits that higher interest rates reflect higher expected inflation, leading to a depreciation of the currency.
  • IFE is used to predict future exchange rate movements based on differences in interest rates.
  • This theory supports the idea that in a perfect capital market, real interest rates should equalize across countries, ensuring no arbitrage opportunities.

Question 72

Which discipline has NOT contributed to the field of Organisational Behaviour?

  1. AOption (a)

    Psychology

  2. BOption (b)

    Sociology

  3. COption (c)

    Economics

  4. DOption (d)

    Political Science

View answer & explanation

Correct answer

Answer: (c)C.

Economics

Why this answer is correct

The correct answer is - Economics

Key Points

  • Economics
  • Economics primarily studies how individuals, firms, and societies allocate scarce resources to maximize utility and output.
  • While it provides insights into decision-making patterns, cost–benefit choices, and market behaviour, these concepts are not central to understanding human behaviour inside organisations.
  • Organisational Behaviour (OB) focuses on psychological, social, and political aspects of workplace functioning, rather than economic modelling and resource allocation.
  • Therefore, Economics is not considered a foundational contributing discipline to OB compared to subjects that directly examine human and group behaviour.

Additional Information

  • Psychology
  • Deals with individual behaviour, learning, motivation, attitudes, perception, personality, and mental processes.
  • Forms the backbone of OB by helping understand employee behaviour at the individual level.
  • Sociology
  • Focuses on social systems, group dynamics, organisational structure, norms, and workplace culture.
  • Contributes to OB by explaining how teams, groups, and entire organisational units function.
  • Political Science
  • Studies power distribution, organisational politics, conflict, authority, and leadership influence.
  • Helps in understanding decision-making processes, negotiation, and power dynamics in organisations.

Question 73

EBIT = ₹11,20,000, profit before tax = ₹3,20,000, Fixed cost = ₹7,00,000, what is the value of combined leverage?

  1. AOption (a)

    5.69

  2. BOption (b)

    3.5

  3. COption (c)

    1.625

  4. DOption (d)

    1.569

View answer & explanation

Correct answer

Answer: (a)A.

5.69

Why this answer is correct

The correct answer is 5.69

Key Points

  • Combining leverage helps in understanding the total risk faced by the company including both fixed operating costs and financial fixed costs:
  • Degree of Operating Leverage (DOL): It measures the sensitivity of the operating income to changes in sales. The formula for DOL is:
  • DOL = Contribution Margin / EBIT
  • Degree of Financial Leverage (DFL): It measures the sensitivity of the profit before tax (PBT) to changes in operating income. The formula for DFL is:
  • DFL = EBIT / PBT
  • Combined Leverage: It combines both operating and financial leverage to assess the total risk. The formula for Combined Leverage is:
  • Combined Leverage = DOL × DFL
  • Here, fixed costs are already implied in EBIT, and interest is not separately available, so:
  • DOL = Contribution / EBIT and assumed Contribution (given the EBIT and fixed cost) = EBIT + Fixed Cost
  • From the given data: Contribution Margin = EBIT + Fixed Cost = ₹11,20,000 + ₹7,00,000
  • DOL = (₹11,20,000 + ₹7,00,000) / ₹11,20,000 = 1.625
  • From the given data: EBIT = ₹11,20,000 and PBT = ₹3,20,000
  • DFL = ₹11,20,000 / ₹3,20,000 = 3.5
  • Finally, Combined Leverage = DOL × DFL = 1.625 × 3.5 = 5.6875, approximately 5.69

Additional Information

  • Importance of Leverage Ratios in Financial Analysis:
  • Understanding leverage is crucial for stakeholders to assess the risk and potential return on investment based on the company's fixed costs and debt structure.
  • High leverage indicates higher risk, especially in economic downturns, as fixed costs and debt repayments must still be met regardless of revenue fluctuations.
  • Management uses leverage ratios to optimize the capital structure and balance between debt financing benefits (like tax shields) and the risk of financial distress.
  • Impact of Management Decisions:
  • Decisions regarding capital investments, financing (debt vs equity), and operational scaling can significantly affect the degrees of leverage and overall company risk profile, influencing future profitability and sustainability.

Question 74

Arrange the following steps involved in the valuation of merger.

A. Identify growth, profitability, assumption and estimate cash flow and terminal value.

B. Estimate the cost of capital and compute present value of cash flows.

C. Evaluate the impact of the merger on EPS and price earning ratio.

D. Decide if the acquisition should be financed through cash or exchange of shares.

E. Decide if the acquisition is attractive on the basis of present value.

Choose the correct answer from the options given below:

  1. AOption (a)

    A, B, C, D, E

  2. BOption (b)

    C, D, A, B, E

  3. COption (c)

    B, A, E, D, C

  4. DOption (d)

    A, B, E, D, C

View answer & explanation

Correct answer

Answer: (d)D.

A, B, E, D, C

Why this answer is correct

The correct answer is A, B, E, D, C.

Key Points

  • Identify growth, profitability, assumptions and estimate cash flow and terminal value (A):
  • Initiate the valuation by analyzing the target company's financial growth, profitability, and future cash flows.
  • Assumptions about future performance and estimation of terminal value are crucial for accurate valuation.
  • Estimate the cost of capital and compute present value of cash flows (B):
  • Following the initial analysis, the cost of capital is calculated to discount future cash flows to present value.
  • This step determines the present worth of expected future earnings from the merger.
  • Decide if the acquisition is attractive on the basis of present value (E):
  • Based on the computed present value of the estimated cash flows, decide if the merger offers a favorable return.
  • This decision is pivotal in proceeding with the merger negotiations and terms.
  • Decide if the acquisition should be financed through cash or exchange of shares (D):
  • Choosing the method of financing affects both companies' financial structures and tax implications.
  • This decision often depends on the financial health and strategic goals of the acquiring company.
  • Evaluate the impact of the merger on EPS and price earning ratio (C):
  • Finally, assess how the merger will affect earnings per share (EPS) and the price-earnings (P/E) ratio.
  • This analysis helps understand the financial impact on shareholders and the market perception of the merger.

Question 75

Arrange the Hierarchy of Needs Provided by Maslow in reverse order (from later to earlier).

A. Esteem Needs

B. Security or Safety Needs 

C Physiological Needs

D. Need for self-actualisation

E. Affiliation or Acceptance

Choose the correct answer from the options given below:

  1. AOption (a)

    D, A, E, B, C

  2. BOption (b)

    A, C, B, D, E

  3. COption (c)

    D, E, C, B, A

  4. DOption (d)

    A, B, C, D, E

View answer & explanation

Correct answer

Answer: (a)A.

D, A, E, B, C

Why this answer is correct

The correct answer is  D, A, E, B, C.

Key Points

  • Need for self-actualisation (D):
  • This is the highest level in Maslow's hierarchy of needs.
  • It refers to the realization of one's potential, self-fulfillment, and seeking personal growth and peak experiences.
  • Self-actualization needs are about becoming the most one can be.
  • In the reverse order, it comes first as it is the last need developed in Maslow's original hierarchy.
  • Esteem Needs (A):
  • Esteem needs come after self-actualization in the reverse hierarchy.
  • These needs include self-respect, self-esteem, and the esteem one gets from others.
  • Esteem needs are fulfilled by achievements, recognition, and feeling valued.
  • They are essential for developing self-confidence and independence.
  • Affiliation or Acceptance (E):
  • This is the need for belongingness and love, including relationships with family, friends, and romantic partners.
  • These needs emphasize interpersonal relationships and being part of a group.
  • Feeling accepted and loved is crucial for mental and emotional health.
  • In the reverse order, it follows esteem needs.
  • Security or Safety Needs (B):
  • Safety needs include personal security, health, employment, and resources.
  • These needs are fundamental for stability and protection from harm.
  • They ensure that individuals feel safe in their environment.
  • In the reverse order, these needs are more basic than affiliation needs.
  • Physiological Needs (C):
  • Physiological needs are the most basic human needs for survival.
  • They include food, water, warmth, rest, and other bodily requirements.
  • These needs must be met first before any other higher-level needs.
  • In the reverse hierarchy, these are the last to be considered as they are the foundation of Maslow's hierarchy.

Question 76

Who has propounded the 'Theory of Opportunities and Innovation' of Entrepreneurship?

  1. AOption (a)

    Peter F. Drucker

  2. BOption (b)

    Frank W. Young

  3. COption (c)

    Frank H. Knight  

  4. DOption (d)

    Rebert R. Blare

View answer & explanation

Correct answer

Answer: (a)A.

Peter F. Drucker

Why this answer is correct

The correct answer is - Peter F. Drucker

Key Points

  • Peter F. Drucker
  • He introduced the Theory of Opportunities and Innovation in the field of entrepreneurship.
  • Drucker emphasized that entrepreneurs exploit change as an opportunity for innovation.
  • He stated that systematic innovation is a key practice of entrepreneurship.
  • His theory focuses on purposeful and organized search for changes and identifying opportunities those changes may present.
  • Published in his landmark book "Innovation and Entrepreneurship" (1985).

Additional Information

  • Frank W. Young
  • Proposed a Sociological Theory of Entrepreneurship.
  • Focused on the influence of social structure and group behavior on entrepreneurial activity.
  • Frank H. Knight
  • Known for the Risk-Bearing Theory of Profit.
  • Distinguished between measurable risks and uncertainties, emphasizing that entrepreneurs earn profits by bearing uncertainties.
  • Rebert R. Blare
  • Not a widely recognized contributor in mainstream entrepreneurial theories; possibly a distractor in the options.
  • Innovation in Entrepreneurship
  • Includes introduction of new products, services, processes, or business models.
  • Vital for gaining competitive advantage in dynamic markets.
  • Drucker’s theory connects innovation directly with opportunity identification and action.

Question 77

Which one of the following is correct if each of the value of the set of data increases by 12?

  1. AOption (a)

    Increase the mean by 12.

  2. BOption (b)

    Increase the standard deviation by 12.

  3. COption (c)

    Increase the coefficient of variation by 12.

  4. DOption (d)

    No change in the value of coefficient of variation.

View answer & explanation

Correct answer

Answer: (a)A.

Increase the mean by 12.

Why this answer is correct

The correct answer is 'Increase the mean by 12'.

Key Points

  • Increasing each data value by 12:
  • When each value in a data set increases by a constant, the mean increases by the same constant.
  • This is because the mean is an average of all values, so adding the same amount to each value shifts the average accordingly.
  • In a financial context, this could reflect an across-the-board increase in asset prices, revenues, or costs, directly raising average figures.

Additional Information

  • Incorrect Option - Increase the standard deviation by 12:
  • Standard deviation measures the dispersion of data around the mean, which is not affected by adding or subtracting a constant to all data values.
  • The spread of the data relative to the mean remains constant, hence the standard deviation stays the same.
  • Incorrect Option - Increase the coefficient of variation by 12:
  • The coefficient of variation is a measure of relative variability, calculated as the ratio of the standard deviation to the mean.
  • Since both the mean and the standard deviation are impacted proportionally (mean increases while standard deviation stays the same), the coefficient of variation actually remains unchanged.
  • Incorrect Option - No change in the value of coefficient of variation:
  • Although this statement is technically accurate when the mean and standard deviation change proportionately, in the context of adding a constant to each value, only the mean changes.
  • The ratio of standard deviation to the mean may actually change if the mean increases while the standard deviation remains constant, thus affecting the coefficient of variation.

Question 78

In which year India became the member of the World Trade Organisation (W.T.O.)?

  1. AOption (a)

    January 1995

  2. BOption (b)

    March 1990

  3. COption (c)

    April 1994

  4. DOption (d)

    February 1996

View answer & explanation

Correct answer

Answer: (a)A.

January 1995

Why this answer is correct

The correct answer is January 1995.

Key Points

  • India became a member of the World Trade Organization (WTO) in January 1995:
  • India's membership in the WTO signifies its integration into the global trade network, enhancing its access to global markets and standardizing trade regulations with other countries.
  • As a member, India committed to adhering to the agreements reached under the WTO, which aimed to reduce trade barriers and provide a common institutional framework for trade relations worldwide.
  • This membership has crucial implications for financial enterprises in India, providing them with a more predictable and secure trading environment and access to larger markets.
  • Being part of the WTO also allows Indian financial enterprises to benefit from dispute resolution mechanisms, enhancing their ability to compete and cooperate internationally.

Additional Information

  • March 1990:
  • This date is incorrect as the WTO had not yet been formally established; the organization officially commenced operations on January 1, 1995, replacing the General Agreement on Tariffs and Trade (GATT).
  • April 1994:
  • While significant for the Uruguay Round negotiations leading to the creation of the WTO, the organization itself did not officially exist until January 1995.
  • February 1996:
  • This date is incorrect as India was already a founding member of the WTO, which was established more than a year earlier.

Question 79

The three most common methods of measuring brand equity are :

A. Cost approach

B. Simplifying product handling

C. Market approach

D. Financial approach

E. Business approach

Choose the correct answer from the options given below:

  1. AOption (a)

    A, C and D only

  2. BOption (b)

    A, B and C only

  3. COption (c)

    B, C and D only

  4. DOption (d)

    C, D and E only

View answer & explanation

Correct answer

Answer: (a)A.

A, C and D only

Why this answer is correct

The correct answer is A, C and D only.

Key PointsLet's analyze each statement: 

  • Cost approach (A) is a common method of measuring brand equity.
  • This approach assesses the cost required to create or replace the brand.
  • It involves calculating the brand's value based on historical costs and investment.
  • This method is straightforward but may not fully capture the brand's market value.
  • It provides a baseline value by considering the expenditure on brand building activities.
  • Market approach (C) is a common method of measuring brand equity.
  • This approach evaluates the brand's value based on market transactions.
  • It looks at comparable brands and market data to estimate the brand's worth.
  • This method reflects the current market perception and demand for the brand.
  • It provides an external perspective by comparing the brand to similar entities in the market.
  • Financial approach (D) is a common method of measuring brand equity.
  • This approach considers the brand's financial performance and future earning potential.
  • It involves discounting future cash flows to determine the brand's present value.
  • This method captures the brand's profitability and contribution to business revenue.
  • It integrates financial metrics to assess the brand's economic impact on the company.
  • Simplifying product handling (B) is not a common method of measuring brand equity.
  • This concept is more related to operational efficiency than brand equity measurement.
  • It focuses on logistics and the ease of managing products rather than assessing brand value.
  • Simplifying product handling can improve operational processes but does not directly measure brand equity.
  • This method is not used to evaluate the financial or market worth of a brand.
  • Business approach (E) is not a common method of measuring brand equity.
  • This term is vague and not specifically defined in the context of brand equity measurement.
  • It may refer to general business strategies rather than a distinct method for evaluating brand value.
  • The business approach lacks a standardized framework for assessing brand equity.
  • This method is not recognized as a primary approach in brand equity measurement literature.

Question 80

Which among the following in NOT a condition of perfect competition?

  1. AOption (a)

    There are large number of firms producing and selling a product.

  2. BOption (b)

    Both the sellers and buyers have perfect information about the prevailing price in the market.

  3. COption (c)

    Entry into and exit from the industry is free for the firms.

  4. DOption (d)

    The product of all firms are not homogeneous.

View answer & explanation

Correct answer

Answer: (d)D.

The product of all firms are not homogeneous.

Why this answer is correct

The correct answer is 'The product of all firms are not homogeneous.'.

Key Points

  • The product of all firms are not homogeneous:
  • In a perfect competition market, all firms produce and sell homogeneous products, meaning there is no differentiation between the products offered by different firms.
  • Homogeneity ensures that no single firm can charge a higher price for its product, as consumers would switch to a competitor offering the same product at a lower price.
  • This condition is crucial for maintaining the perfect competition where price is determined by market forces, not individual firms.
  • If products were not homogeneous, it would lead to product differentiation and potential monopolistic competition.

Additional Information

  • There are large number of firms producing and selling a product:
  • Perfect competition requires a large number of firms so that no single firm can influence the market price or output.
  • Each firm is a price taker, meaning they accept the market price as given and cannot set their own prices.
  • This condition ensures that the market remains competitive and efficient.
  • Both the sellers and buyers have perfect information about the prevailing price in the market:
  • Perfect information ensures that all market participants are fully informed about prices, product quality, and availability.
  • This transparency helps in making rational decisions and prevents any firm from exploiting information asymmetry.
  • Perfect information is essential for the proper functioning of a perfectly competitive market.
  • Entry into and exit from the industry is free for the firms:
  • Free entry and exit mean that firms can enter the market when they see a profit opportunity and exit when they incur losses.
  • This fluidity ensures that resources are allocated efficiently, as firms move in and out of the market based on profitability.
  • This condition prevents long-term economic profits and losses, leading to normal profits in the long run.

Question 81

Who has conducted the 'Thematic Appreciation Test' (TAT) on group of entrepreneurs? 

  1. AOption (a)

    Frang W. Young

  2. BOption (b)

    Mark Casson

  3. COption (c)

    Arthur H. Cole

  4. DOption (d)

    Robert R. Blake

View answer & explanation

Correct answer

Answer: (a)A.

Frang W. Young

Why this answer is correct

The correct answer Frang W. Young.

Key Points

  • Frang W. Young:
  • Frang W. Young is known for his work in sociology and not specifically for conducting thematic appreciation tests on entrepreneurs.
  • His research primarily focuses on social structures and their impact, rather than entrepreneurial psychology.
  • Mark Casson:
  • Mark Casson is an economist whose work has revolved around the economic theory of the entrepreneur and business history.
  • His studies are more directed towards the economic aspects of entrepreneurship rather than psychological testing like the TAT.
  • Arthur H. Cole:
  • Arthur H. Cole is credited for significant contributions to business history and economic history, not for psychological assessments.
  • His work does not encompass conducting psychological tests such as the Thematic Appreciation Test on entrepreneurs.
  • Robert R. Blake:
  • Robert R. Blake, along with Jane Mouton, developed the Managerial Grid model that focuses on leadership style and behaviors, which includes aspects of psychological evaluation.
  • He has a background that aligns with conducting assessments like the Thematic Appreciation Test, especially in a context that involves leadership and managerial roles.
  • His expertise in organizational behavior and psychology makes him a plausible candidate for such assessments, potentially aligning with TAT applications in entrepreneurial settings.

Additional Information

  • Thematic Appreciation Test (TAT):
  • The TAT is a projective psychological test used to reveal a person's social drives or needs by their interpretation of a series of pictures of emotionally ambiguous situations.
  • It is commonly used in settings like organizational development and leadership training to better understand individual motivations and psychological profiles.
  • In the context of entrepreneurship, TAT can help uncover underlying motives, aspirations, and personality factors that influence entrepreneurial behavior.

Question 82

Arrange the marketing logistics decisions in proper sequence beginning from start to end.

A. Warehousing

B. Inventory

C. Order processing

D. Transportation

Choose the correct answer from the options given below:

  1. AOption (a)

    C, A, B, D

  2. BOption (b)

    A, B, C, D

  3. COption (c)

    B, C, D, A

  4. DOption (d)

    D, A, C, B

View answer & explanation

Correct answer

Answer: (a)A.

C, A, B, D

Why this answer is correct

The correct answer is C, A, B, D.

Key Points

  • Order Processing (C):
  • This is the initial step in marketing logistics where customer orders are received and processed.
  • It involves verifying order details, updating inventory, and informing the warehouse to prepare the orders.
  • Efficient order processing ensures that orders are accurately and promptly relayed to the next stages.
  • It sets the stage for further logistical operations like warehousing and transportation.
  • Warehousing (A):
  • Once orders are processed, the next step is to manage the storage and handling of products in warehouses.
  • Warehousing involves managing inventory levels, ensuring product safety, and preparing items for shipment.
  • Proper warehousing practices are crucial for maintaining inventory integrity and readiness for dispatch.
  • This step is critical for timely fulfillment of customer orders.
  • Inventory (B):
  • After warehousing, maintaining appropriate inventory levels is essential to meet customer demand and avoid stockouts or overstocking.
  • Inventory management includes tracking stock levels, forecasting demand, and replenishing stock as needed.
  • This step ensures that the right amount of product is available for order fulfillment without excessive storage costs.
  • Effective inventory control is vital for operational efficiency and cost management.
  • Transportation (D):
  • The final step in marketing logistics is the transportation of goods to customers or retailers.
  • Transportation involves selecting the optimal mode of delivery, managing shipping schedules, and ensuring timely and safe delivery.
  • This step directly affects customer satisfaction as it influences delivery speed and reliability.
  • Efficient transportation practices are critical for ensuring products reach their destination as quickly and cost-effectively as possible.

Additional Information

  • Incorrect Sequences:
  • Option 2 (A, B, C, D):
  • This sequence starts with warehousing, which should ideally come after order processing.
  • It does not follow the logical flow of order processing leading to warehousing and then inventory management before transportation.
  • Option 3 (B, C, D, A):
  • Starting with inventory doesn't align with the logical sequence of receiving and processing orders first.
  • Transportation should follow inventory management, but warehousing (which supports inventory management) is placed at the end.
  • Option 4 (D, A, C, B):
  • Starting with transportation is incorrect, as products need to be ordered, processed, and moved through warehousing first.
  • This sequence misplaces the critical steps of order processing and inventory management, disrupting the logical flow.

Question 83

Which approach says that organisations are different, face different situations and require different ways of managing?

  1. AOption (a)

    ​Scientific approach

  2. BOption (b)

    Contingency approach

  3. COption (c)

    Quantitative approach

  4. DOption (d)

    Behavioral approach

View answer & explanation

Correct answer

Answer: (b)B.

Contingency approach

Why this answer is correct

The correct answer is 'Contingency approach'.

Key Points

  • Contingency approach:
  • The Contingency approach posits that there is no one-size-fits-all method for managing organizations.
  • It emphasizes that the best management practices depend on the specific circumstances and context of each organization.
  • This approach is adaptive, considering factors such as organizational size, technology, environment, and the external market.
  • In financial enterprises, the Contingency approach helps tailor strategies to cope with diverse market conditions, regulatory environments, and technological advancements.

Additional Information

  • Scientific approach:
  • The Scientific approach focuses on applying scientific methods and principles to improve efficiency and productivity.
  • This method involves systematic observation, measurement, and experimentation to find the best way to perform tasks.
  • It emphasizes standardization, specialization, and detailed procedures, often used in manufacturing and production environments.
  • While useful, it may not address the dynamic and complex nature of managing financial enterprises in varying contexts.
  • Quantitative approach:
  • The Quantitative approach uses mathematical models, statistics, and algorithms to aid decision-making.
  • This approach is data-driven, focusing on optimizing resource allocation, forecasting, and operational efficiencies.
  • It is highly effective in financial analysis and investment strategies but may overlook human and behavioral factors critical to management.
  • Quantitative methods are valuable but insufficient alone for managing diverse and complex organizational scenarios.
  • Behavioral approach:
  • The Behavioral approach emphasizes understanding human behavior in organizations.
  • It focuses on motivation, leadership, team dynamics, and organizational culture.
  • This approach addresses the psychological and social aspects of work, promoting a people-centric management style.
  • While essential, the Behavioral approach may not fully account for external and situational variables impacting organizational effectiveness.

Read the following passage carefully and answer the questions.

In the business landscape, where operations and functions often follow a similar blueprint, the true differentiator that drives the business towards success is its unique work culture. An organization's culture is shaped by various factors such as the leadership, workforce, and the external influences. These factors significantly impact the company's success, and its overall performance. With job insecurities and uncertainties on the rise, workplaces are considering to reshape their organisational cultures.

According to a study conducted by Deloitte, 94% of executives and 88% of employees acknowledge the critical role of organisational culture in determining a company's success. Significantly, 76% of surveyed employees highlighted the direct influence of a well-defined business strategy in cultivating a positive culture. This global phenomenon also significantly influences India's fast-moving startup ecosystem, where numerous tasks must be accomplished with limited time and resources. It becomes imperative for these organisations to restructure their work culture by instilling qualities such as agility, an innovative-focused mindset, and resilience amongst its employees.

Moreover, a focus area that has gained significant prominence in India's work culture is employee mental well-being. Post pandemic, many organizations were compelled to reassess their priorities, including those in India, to shift towards prioritizing employee happiness and overall well-being. This change in the leadership perspective affected corporate environments to focus on their work culture, as employees now prioritize a balanced work-life equation. Today, many job seekers choose a secure, inclusive, and flexible work environment when evaluating potential opportunities.

Question 84

Based on Passage: View directions & passage

In India's startup ecosystem, what qualities are imperative for organizations to instill in their employees? 

  1. AOption (a)

    Tradition and stability

  2. BOption (b)

    Innovation and resilience

  3. COption (c)

    Consistency and predictability

  4. DOption (d)

    Hierarchy and control

View answer & explanation

Correct answer

Answer: (b)B.

Innovation and resilience

Why this answer is correct

The correct answer is 'Innovation and resilience'.

Key Points

  • Innovation and resilience:
  • In India's startup ecosystem, the need for agility and adaptability makes innovation and resilience critical qualities for employees.
  • These qualities enable organizations to navigate the fast-paced and often unpredictable market conditions, fostering a culture that can pivot and adapt quickly.
  • Resilience helps employees withstand setbacks, while innovation drives creative solutions, both essential in the competitive financial enterprise sector.

Additional Information

  • Tradition and stability:
  • While tradition and stability are valued in certain sectors, they may limit the flexibility required in a dynamic startup environment.
  • Consistency and predictability:
  • Consistency and predictability are important for operational processes but less so for the cultural traits needed to innovate and respond to market changes rapidly.
  • Hierarchy and control:
  • Higher levels of hierarchy and control can stifle innovation and quick decision-making, which are crucial in startups.

Question 85

Based on Passage: View directions & passage

How do organizations in the fast-moving startup ecosystem need to reshape their work culture?

  1. AOption (a)

    By emphasizing tradition and stability

  2. BOption (b)

    By promoting strict hierarchy

  3. COption (c)

    By instilling agility and innovation

  4. DOption (d)

    By increasing job insecurities

View answer & explanation

Correct answer

Answer: (c)C.

By instilling agility and innovation

Why this answer is correct

The correct answer is 'By instilling agility and innovation'.

Key Points

  • By instilling agility and innovation:
  • Organizations in the fast-moving startup ecosystem need to adapt quickly to changing market conditions, making agility and innovation crucial.
  • These qualities enable startups to pivot strategies swiftly and foster a culture that encourages creative problem-solving and resilience.
  • In the context of financial enterprises, agility and innovation help in responding to financial market volatility and developing new financial products.

Additional Information

  • By emphasizing tradition and stability:
  • While tradition and stability are important, they may hinder the flexibility and quick adaptation required in the startup ecosystem.
  • By promoting strict hierarchy:
  • Strict hierarchical structures can stifle creativity and slow down decision-making processes, which are detrimental in a rapidly evolving startup environment.
  • By increasing job insecurities:
  • Increasing job insecurities is counterproductive as it can lead to a decrease in employee morale and productivity, impacting the overall success of the organization.

Question 86

Based on Passage: View directions & passage

What is identified as the true differentiator for success in the business landscape?

  1. AOption (a)

    Operations and functions

  2. BOption (b)

    Unique work culture

  3. COption (c)

    Leadership skills

  4. DOption (d)

    External influences

View answer & explanation

Correct answer

Answer: (b)B.

Unique work culture

Why this answer is correct

The correct answer is 'Unique work culture'.

Key Points

  • Unique work culture:
  • In the business landscape, the uniqueness of an organization's work culture is identified as the main differentiator for success.
  • A unique work culture, influenced by leadership, workforce, and external factors, drives innovation, resilience, and agility within a financial enterprise.
  • According to research by Deloitte, a vast majority of executives and employees recognize the pivotal role of organizational culture in achieving success.

Additional Information

  • Operations and functions:
  • While operations and functions are essential, they do not solely determine success as they often follow similar blueprints across different businesses.
  • Leadership skills:
  • Leadership is a crucial factor in shaping work culture, but it is not the sole differentiator for business success in the broader scope.
  • External influences:
  • External influences impact how a business operates and its culture; however, they are not the primary differentiator for success but rather affect how adaptively a business can respond.

Question 87

Based on Passage: View directions & passage

What change in leadership perspective occurred post-pandemic?

  1. AOption (a)

    Focus on increasing work hours

  2. BOption (b)

    Prioritization of employee happiness and well-being

  3. COption (c)

    Emphasis on strict performance metrics

  4. DOption (d)

    Promotion on hierarchical structures

View answer & explanation

Correct answer

Answer: (b)B.

Prioritization of employee happiness and well-being

Why this answer is correct

The correct answer is 'Prioritization of employee happiness and well-being'.

Key Points

  • Prioritization of employee happiness and well-being:
  • Post-pandemic, leadership perspectives shifted significantly towards improving employee well-being within financial enterprises.
  • This change is driven by the understanding that a happy and secure workforce can boost productivity and innovation, essential for sustained success in the financial sector.
  • Organizations now focus more on creating a balanced work-life environment, which attracts top talent and fosters long-term loyalty.

Additional Information

  • Focus on increasing work hours:
  • Although increasing work hours might seem like a way to boost productivity, it does not align with the post-pandemic focus on well-being and may lead to burnout.
  • Emphasis on strict performance metrics:
  • While performance metrics are important, overly strict metrics can undermine employee morale and well-being, which is contrary to the current trend of supporting employee happiness.
  • Promotion of hierarchical structures:
  • Increasing hierarchy could make organizations less flexible and responsive, which is less desirable in a post-pandemic world that values agility and employee empowerment.

Question 88

Based on Passage: View directions & passage

What aspect did 76% of surveyed employees emphasize as having a direct influence on cultivating a positive culture?

  1. AOption (a)

    Workforce diversity

  2. BOption (b)

    Financial incentives

  3. COption (c)

    Business strategy

  4. DOption (d)

    Operational efficiency

View answer & explanation

Correct answer

Answer: (c)C.

Business strategy

Why this answer is correct

The correct answer is 'Business strategy'.

Key Points

  • Business strategy:
  • According to the Deloitte study, 76% of employees emphasized the crucial role of a well-defined business strategy in fostering a positive work culture.
  • In financial enterprises, a clear and coherent business strategy aligns organizational goals with employee actions, directly influencing cultural positivity and operational success.
  • This strategic approach involves integrating agility, innovation, and resilience into the organizational culture, which is vital for adapting to market changes and achieving long-term success.

Additional Information

  • Workforce diversity:
  • While diversity is critical for fostering a comprehensive and inclusive work environment, it was not the focus of the 76% of employees in the study regarding cultural influence.
  • Financial incentives:
  • Financial incentives can motivate employees but do not fundamentally shape the organizational culture or contribute directly to its positivity as a strategic approach does.
  • Operational efficiency:
  • Operational efficiency is important for achieving business goals but does not inherently cultivate a positive work culture without being part of a broader, strategic framework.

Question 89

Arrange the following steps involved in the process of planning, as provided by Weihrich and Koontz, in proper sequence from earlier to later. 

A. Setting objectives

B. Being aware or the opportunity

C. Identifying alternatives

D. Considering planning premises

E. Choosing an alternative

Choose the correct answer from the options given below:

  1. AOption (a)

    A, C, B, D, E

  2. BOption (b)

    B, A, D, C, E

  3. COption (c)

    A, B, C, D, E

  4. DOption (d)

    B, D, A, E, C

View answer & explanation

Correct answer

Answer: (b)B.

B, A, D, C, E

Why this answer is correct

The correct answer is B, A, D, C, E.

Key Points

  • Being aware of the opportunity (B):
  • This initial step involves recognizing the existence of opportunities and the need for action.
  • Understanding the environment in which the organization operates is crucial for effective planning.
  • Setting objectives (A):
  • After recognizing opportunities, the next step is to clearly define the objectives that the organization aims to achieve.
  • Objectives provide direction and a basis for making decisions and developing strategies.
  • Considering planning premises (D):
  • This step involves assessing the internal and external conditions that will affect the plan's execution.
  • Planning premises include both assumptions and facts about current and future scenarios, which impact the planning process.
  • Identifying alternatives (C):
  • With objectives set and premises considered, the next step is to identify possible ways of achieving the objectives.
  • This involves generating a range of actions that could potentially satisfy the objectives under different conditions.
  • Choosing an alternative (E):
  • The final step is selecting the most suitable alternative from those identified.
  • This decision is based on criteria such as cost, feasibility, and alignment with organizational goals.

Question 90

Which of the following Financial Institutions receives short term and medium term credit from the NABARD?

A. Reserve Bank of India

B. Co-operative Banks

C. Land Development Banks

D. Regional Rural Banks

Choose the correct answer from the options given below:

  1. AOption (a)

    A, B, C only

  2. BOption (b)

    B, C, D only

  3. COption (c)

    A, B, D only

  4. DOption (d)

    A, C, D only

View answer & explanation

Correct answer

Answer: (b)B.

B, C, D only

Why this answer is correct

The correct answer is B, C, D only.

Key PointsLet's analyze each statement: 

  • Co-operative Banks (B) receive short term and medium term credit from NABARD.
  • Co-operative Banks play a crucial role in providing agricultural and rural credit.
  • NABARD supports Co-operative Banks to enhance their credit delivery system.
  • These banks are essential for reaching small and marginal farmers.
  • They benefit from NABARD's refinance facility to maintain liquidity.
  • Land Development Banks (C) receive short term and medium term credit from NABARD.
  • Land Development Banks focus on providing long-term finance for agricultural development.
  • They receive support from NABARD to improve rural infrastructure and land development.
  • NABARD's credit helps these banks in financing land purchase, irrigation projects, and other developmental activities.
  • They play a key role in the structural development of rural areas.
  • Regional Rural Banks (D) receive short term and medium term credit from NABARD.
  • Regional Rural Banks (RRBs) are vital for rural credit delivery and financial inclusion.
  • NABARD provides refinance support to RRBs to enhance their lending capacity.
  • These banks cater to the financial needs of rural households, including farmers, artisans, and small entrepreneurs.
  • RRBs benefit from NABARD's assistance to maintain adequate liquidity and expand their operations.
  • Reserve Bank of India (A) does not receive short term and medium term credit from NABARD.
  • The Reserve Bank of India (RBI) is the central bank and regulator of the Indian banking system.
  • NABARD functions under the overall supervision of the RBI but does not provide credit to it.
  • RBI oversees monetary policy and provides financial stability rather than receiving credit support.
  • RBI's role is to regulate and support other financial institutions, including NABARD.

Question 91

According to Greet Hofstede, Societies differ in values, Hence, Managing human resource in Inter-country situations become still more complex. Among the following, which factors cause differences in value?

A. Power Distance 

B. Legal factors

C. Individualism

D. Masculinity

E. Uncertainty avoidance

Choose the correct answer from the options given below:

  1. AOption (a)

    A, C, D, E only

  2. BOption (b)

    A, B, D, E only

  3. COption (c)

    B, C, D, E only

  4. DOption (d)

    A, B, C, D only

View answer & explanation

Correct answer

Answer: (a)A.

A, C, D, E only

Why this answer is correct

The correct answer is 'A, C, D, E only.'

Key PointsLet's analyze each statement: 

  • Power Distance (A):
  • Power Distance refers to the extent to which less powerful members of institutions and organizations accept that power is distributed unequally.
  • This concept affects how hierarchies are perceived and managed in different cultures.
  • High Power Distance societies may accept and expect power differences, while low Power Distance societies strive for equality.
  • Managing human resources in such diverse settings requires sensitivity to these power dynamics.
  • Individualism (C):
  • Individualism versus Collectivism describes whether people prefer to act as individuals or as part of groups.
  • In Individualist cultures, personal achievements and individual rights are highly valued.
  • Collectivist cultures emphasize group goals, loyalty, and cohesion.
  • This difference significantly impacts team dynamics, motivation, and reward systems in an international context.
  • Masculinity (D):
  • Masculinity versus Femininity pertains to the distribution of roles between genders.
  • Masculine cultures value competitiveness, assertiveness, ambition, and material success.
  • Feminine cultures prioritize relationships, quality of life, and caring for others.
  • Understanding these values is crucial for managing gender roles, work-life balance, and motivation strategies.
  • Uncertainty Avoidance (E):
  • Uncertainty Avoidance deals with a society's tolerance for ambiguity and uncertainty.
  • High Uncertainty Avoidance cultures implement strict rules and policies to minimize unpredictability.
  • Low Uncertainty Avoidance cultures are more comfortable with ambiguity and take a more relaxed approach to rules and regulations.
  • HR managers must adapt their strategies to align with these cultural preferences.

Additional Information

  • Legal Factors (B):
  • Legal factors pertain to the laws and regulations governing business practices in different countries.
  • While crucial for compliance, legal factors do not directly relate to cultural values as defined by Hofstede.
  • These factors include labor laws, tax policies, and trade regulations, which affect operational aspects but not the intrinsic values of society.
  • Legal considerations are essential for international business but are separate from the cultural dimensions of managing human resources.

Question 92

The procedure through which one determine the duties of company's positions and characteristics of people to hire for company is called?

  1. AOption (a)

    Job specification

  2. BOption (b)

    Job evaluation

  3. COption (c)

    Job Analysis

  4. DOption (d)

    Job description

View answer & explanation

Correct answer

Answer: (c)C.

Job Analysis

Why this answer is correct

The correct answer is Job Analysis

Key Points

  • Job Analysis:
  • Job Analysis is a systematic process of studying and determining the duties and responsibilities of a company's positions. It also identifies the necessary skills, knowledge, abilities, and characteristics needed to perform these jobs effectively.
  • In a financial enterprise, job analysis helps in outlining clear roles and responsibilities, ensuring that employees' duties align with the company's objectives and regulatory requirements.
  • This process is crucial for creating job descriptions, job specifications, and performance evaluations, all of which contribute to efficient HR management and compliance with labor laws.
  • By understanding each role in detail, financial enterprises can ensure they hire the right candidates who possess the required competencies and can contribute effectively to the organization's goals.

Additional Information

  • Job Specification:
  • Job Specification is derived from job analysis and focuses on the qualifications required for a job, including skills, education, and experience. It does not cover the analysis and description of job duties.
  • Job Evaluation:
  • Job Evaluation is the process of determining the relative worth of various jobs within an organization, primarily to set fair compensation. It does not entail defining the duties or characteristics required for a job.
  • Job Description:
  • Job Description is a component of job analysis that provides a written statement of what the job entails, including duties, responsibilities, and working conditions. However, it does not encompass the full analysis of the job's demands.

Question 93

Green Marketing does NOT include:

  1. AOption (a)

    Mobile retailing

  2. BOption (b)

    Omnichannel retailing

  3. COption (c)

    Increasing role of technology

  4. DOption (d)

    Retail consolidation

View answer & explanation

Correct answer

Answer: (d)D.

Retail consolidation

Why this answer is correct

The correct answer is Retail consolidation.

Key Points

  • Retail Consolidation:
  • Refers to the process of merging and acquiring businesses to form larger retail enterprises, often leading to fewer but larger players in the market.
  • This strategy primarily aims to reduce costs, increase market share, and improve efficiency but does not inherently address environmental or sustainable practices which are core to green marketing.
  • While it can lead to some efficiencies that might reduce environmental impact indirectly, it is not a strategy specifically aimed at promoting eco-friendly or sustainable consumer behaviors, which are central themes in green marketing.

Additional Information

  • Mobile Retailing:
  • Mobile retailing enables businesses to reduce physical infrastructure and associated environmental impacts, aligning with the principles of green marketing.
  • It allows consumers to make purchases in a way that can reduce the carbon footprint associated with traditional retail operations.
  • Omnichannel Retailing:
  • Omnichannel strategies integrate multiple shopping avenues, offering a more seamless customer experience that can reduce unnecessary travel and logistics, thus potentially supporting environmental sustainability.
  • Increasing Role of Technology:
  • The use of advanced technologies in retail can lead to more efficient operations and inventory management, reducing waste and energy consumption, which are important aspects of green marketing.

Question 94

A company paid a dividend of Rs. 3.70 in the previous year. The dividends in the future are expected to grow at the rate of 8%. What is the value of share price today if market capitalises dividend at 12 percent?

  1. AOption (a)

    Rs. 100

  2. BOption (b)

    Rs. 20

  3. COption (c)

    Rs. 1000

  4. DOption (d)

    Rs. 400

View answer & explanation

Correct answer

Answer: (a)A.

Rs. 100

Why this answer is correct

The correct answer is Rs. 100.

Key Points

  • Option 1: Rs. 100
  • Using the Gordon Growth Model: Price = Dividend / (Rate - Growth) = 3.70 / (0.12 - 0.08) = Rs. 92.5 ✔️
  • Rounded to nearest hundred, it's Rs. 100.
  • Closest approximation to calculated value using model assumptions.
  • This option satisfies the valuation model and is the correct answer.
  • Option 2: Rs. 20
  • Using the Gordon Growth Model, the calculated share price is significantly higher than Rs. 20 ❌
  • This value is too low compared to the calculated dividend growth model.
  • Does not align with the expected growth and market capitalisation rate.
  • This option does not satisfy the financial model used.
  • Option 3: Rs. 1000
  • Using the Gordon Growth Model, the calculated share price is much lower than Rs. 1000 ❌
  • This value is too high and not justified by the dividend rate and growth.
  • Exceeds reasonable expectations based on the given growth and discount rates.
  • This option does not satisfy the conditions given by the model.
  • Option 4: Rs. 400
  • Using the Gordon Growth Model, the calculated share price is much lower than Rs. 400 ❌
  • While higher than Rs. 20, still not in alignment with calculated value.
  • This option exaggerates the value given the model parameters.
  • Does not align with the theoretical model provided.

Important Points Understanding the Gordon Growth Model:

  1. Gordon Growth Model: This model helps in estimating the value of a stock based on a future series of dividends that grow at a constant rate. It is a popular model in finance for stock valuation.
  2. Parameters: The model uses the dividend per share payable in the next year, the required rate of return, and the expected growth rate in dividends.
  3. Calculation: To find the price using this model, divide the next year's expected dividend by the difference between the required rate of return and the growth rate.
  4. Application: It is particularly useful for companies that are stable and mature with consistent dividend policies and growth rates.

Question 95

An act that one entity performs for another that is essentially intangible and does not result in ownership of anything is called ______.

  1. AOption (a)

    Communicating

  2. BOption (b)

    Service

  3. COption (c)

    Distribution

  4. DOption (d)

    Customer relationship

View answer & explanation

Correct answer

Answer: (b)B.

Service

Why this answer is correct

The correct answer is Service.

Key Points

  • Service:
  • In a financial enterprise, a service refers to activities performed by the organization that provide value to customers without resulting in ownership of tangible goods.
  • Examples of financial services include banking, insurance, investment advisory, and loan processing, which are essential for facilitating financial transactions and managing assets.
  • Services in this context are characterized by intangibility, heterogeneity, perishability, and the need for simultaneous production and consumption.
  • Financial services enhance customer satisfaction and loyalty by addressing specific financial needs, providing convenience, and ensuring secure and efficient handling of transactions.

Additional Information

  • Communicating:
  • Communicating involves the exchange of information between parties. While essential in delivering services, it does not encompass the broader activities and value provided by financial services.
  • Distribution:
  • Distribution refers to the process of making products or services available to customers. In financial enterprises, this might include the channels through which services are delivered, such as branches or online platforms, but it is not the service itself.
  • Customer Relationship:
  • Customer Relationship Management (CRM) focuses on managing a company's interactions with current and potential customers. It is a strategy for improving customer service and retention but does not specifically define the intangible activities performed for customers.

Read the following passage carefully and answer the questions.

Across India, a profound transformation is underway woven into the fabric of everyday life. The consumption patterns in the country are undergoing a shift, driven by the winds of changing lifestyles and evolving consumer behaviour. This transformation reflects not only economic growth but also the aspirations and preferences of a dynamic and diverse population. The Indian consumer landscape is witnessing a surge in demand for convenience. Busy schedules and fast-paced lives have given rise to an increased confidence on services that offer time-saving solutions. Food delivery, ride-sharing apps, and home services are becoming integral to the urban lifestyle, transforming the way people manage their daily routines. Social media plays a significant role in shaping perceptions and aspirations. Companies and online platforms are influencing fashion choices, choice of travel destinations, and recreational activities. The desire for unique experiences and a curated lifestyle is driving consumption sectors ranging from travel and hospitality to fashion and entertainment. The winds of change are reshaping consumer spending patterns and lifestyles, offering investors a sea of opportunities. This transformation, influenced by many factors, not only reflects the dynamism of the market but also opens doors for investments in consumption related sectors.

With the rise of e-commerce, there is a noticeable shift towards online purchases driven by convenience and a broader array of choices. The digital era presents opportunities for investors eyeing companies catering to the online retail boom. Moreover, there is a growing trend of higher expenditure on experiences. Consumers are allocating a significant portion of their budgets to travel and dining and entertainment. This offers investment avenues in the hospitality, tourism, and entertainment industries, as businesses adapt to meet the demand for memorable experiences.

Question 96

Based on Passage: View directions & passage

What trend is observed in consumer expenditure in India?

  1. AOption (a)

    Decrease in expenditure on experiences

  2. BOption (b)

    Shift towards higher expenditure on experiences like travel, dining and entertainments

  3. COption (c)

    Increase on expenditure on material possessions

  4. DOption (d)

    No change in consumer expenditure patterns

View answer & explanation

Correct answer

Answer: (b)B.

Shift towards higher expenditure on experiences like travel, dining and entertainments

Why this answer is correct

The correct answer is 'Shift towards higher expenditure on experiences like travel, dining and entertainments.'

Key Points

  • Shift towards higher expenditure on experiences like travel, dining and entertainments:
  • The passage highlights a growing trend where consumers are allocating more of their budgets towards experiences such as travel, dining, and entertainment.
  • This indicates a significant change in consumer spending patterns towards experiential consumption.
  • Investment opportunities are noted in sectors catering to these experiences, such as hospitality, tourism, and entertainment.

Additional Information

  • Decrease in expenditure on experiences:
  • This option contradicts the passage which clearly states an increasing trend in expenditure on experiences.
  • Increase on expenditure on material possessions:
  • While the passage mentions changing consumption patterns, it specifically highlights a shift towards experiences rather than material possessions.
  • No change in consumer expenditure patterns:
  • This option is incorrect as the passage describes a transformation in consumption patterns driven by changing lifestyles and preferences.

Question 97

Based on Passage: View directions & passage

Which industries are likely to benefit from the growing trend of higher expenditure of experiences?

  1. AOption (a)

    Manufacturing and agriculture

  2. BOption (b)

    Healthcare

  3. COption (c)

    Information technology

  4. DOption (d)

    Hospitality, tourism and entertainment

View answer & explanation

Correct answer

Answer: (d)D.

Hospitality, tourism and entertainment

Why this answer is correct

The correct answer is Hospitality, tourism and entertainment.

Key Points

  • Hospitality, Tourism, and Entertainment:
  • The growing trend of higher expenditure on experiences, such as travel and entertainment, indicates increased consumer demand in these sectors.
  • Investment opportunities are abundant as businesses adapt to cater to the demand for unique and memorable experiences.
  • This sector benefits directly from consumer preferences shifting towards experiential spending.

Additional Information

  • Manufacturing and Agriculture:
  • While essential sectors, they do not directly benefit from the trend towards experiential spending highlighted in the passage.
  • Healthcare:
  • While healthcare is crucial, the passage does not indicate a direct correlation between healthcare spending and the growing trend of experiential consumption.
  • Information Technology:
  • IT plays a pivotal role in enabling digital transactions and e-commerce growth mentioned in the passage. However, it does not directly benefit from the trend towards experiential spending as compared to the hospitality, tourism, and entertainment sectors.

Question 98

Based on Passage: View directions & passage

What is driving the profound transformation in consumer spending patterns in India?

  1. AOption (a)

    Evolving lifestyles and consumer behaviour

  2. BOption (b)

    Decrease in population

  3. COption (c)

    Increase in government regulations

  4. DOption (d)

    Decrease in economic growth

View answer & explanation

Correct answer

Answer: (a)A.

Evolving lifestyles and consumer behaviour

Why this answer is correct

The correct answer is 'Evolving lifestyles and consumer behaviour.'

Key Points

  • Evolving lifestyles and consumer behaviour:
  • The passage highlights a profound transformation in consumer spending patterns driven by changing lifestyles and evolving consumer behaviour across India.
  • This transformation reflects not only economic growth but also the aspirations and preferences of a dynamic and diverse population.
  • Investors can capitalize on these changes by focusing on sectors that cater to new consumer preferences and behaviours.

Additional Information

  • Decrease in population:
  • This option is incorrect as the passage does not mention any decrease in population influencing consumer spending patterns.
  • Increase in government regulations:
  • The passage does not discuss an increase in government regulations impacting consumer spending patterns; thus, this option is incorrect.
  • Decrease in economic growth:
  • While economic growth is mentioned as a factor influencing the transformation, the primary driver emphasized in the passage is evolving lifestyles and consumer behaviour.

Question 99

Based on Passage: View directions & passage

What desire is driving consumption sectors in India?

  1. AOption (a)

    Desire for unique experiences and a curated lifestyle

  2. BOption (b)

    Desire for traditional lifestyle

  3. COption (c)

    Desire for modern technology

  4. DOption (d)

    Desire for simplicity

View answer & explanation

Correct answer

Answer: (a)A.

Desire for unique experiences and a curated lifestyle

Why this answer is correct

The correct answer is 'Desire for unique experiences and a curated lifestyle.'

Key Points

  • Desire for unique experiences and a curated lifestyle:
  • The passage emphasizes that the consumption sectors in India are driven by the desire for unique experiences and a curated lifestyle.
  • Consumers are increasingly allocating budgets to travel, dining, and entertainment, reflecting this desire.
  • This trend opens up investment opportunities in sectors catering to hospitality, tourism, and entertainment.

Additional Information

  • Desire for traditional lifestyle:
  • This option is incorrect as the passage focuses on evolving consumer preferences towards unique experiences and curated lifestyles, not traditional lifestyles.
  • Desire for modern technology:
  • While technology plays a role in shaping consumer behaviour, the primary driver highlighted in the passage is the desire for unique experiences and a curated lifestyle.
  • Desire for simplicity:
  • The passage does not suggest that consumer spending patterns in India are driven by a desire for simplicity; thus, this option is incorrect.

Question 100

Based on Passage: View directions & passage

How is social media influencing consumer behaviour in India?

  1. AOption (a)

    By promoting traditional values

  2. BOption (b)

    By shaping perceptions and aspirations 

  3. COption (c)

    By discouraging online shopping

  4. DOption (d)

    By advocating minimalism

View answer & explanation

Correct answer

Answer: (b)B.

By shaping perceptions and aspirations 

Why this answer is correct

The correct answer is 'By shaping perceptions and aspirations.'

Key Points

  • By shaping perceptions and aspirations:
  • Social media plays a significant role in influencing consumer behavior in India by shaping perceptions and aspirations.
  • It impacts fashion choices, travel preferences, and recreational activities, thus driving consumption sectors like travel, hospitality, fashion, and entertainment.
  • This influence creates opportunities for businesses to align their strategies with changing consumer preferences influenced by social media trends.

Additional Information

  • By promoting traditional values:
  • This option is incorrect as the passage highlights social media's role in influencing modern consumer behavior rather than promoting traditional values.
  • By discouraging online shopping:
  • Social media does not discourage online shopping; in fact, it contributes to the rise of e-commerce by promoting products and services through digital platforms.
  • By advocating minimalism:
  • While minimalism may be a trend on social media, it is not the primary influence discussed in the passage regarding consumer behavior in India.

100 questions in the full paper